Your documents and also the e-mail messages are unclear and not logic at all. Become simple - everything to complicated
2021-05-23T05:23:56Z 5 months ago
UPS service is not good at all. Has to chase them to obtain the foods. Apart from.this issue ,Conrad provides an excellent service and keeps customer updated till delivery
I would recommend friends to source from tour company
2021-05-19T11:52:32Z 5 months ago
UPS didn’t receive my phone number from you, so they had to search public phone book for Serbia (good I didn’t cancel fixed phone) to call me and ask for my mobile number. I received parcel and really, there is no my phone number on it, they added it by hand using pencil so that courier can contact me.
I like Conrad will order again, just warning that you have a flaw in software/process.
2021-05-17T16:44:24Z 6 months ago
Very easy to deal with, very good; if you could have told me nearer the time roughly the time of arrival of the parcel to within a one or even 2 hour frame, that would have helped quite a lot.
Than you for the delivery but one item on order 9724166015 item no 706675 pos 40 is still not deliveryi
2021-05-15T10:55:41Z 6 months ago
as overview all ok!
2021-05-12T07:50:26Z 6 months ago
Delivery to Bulgaria takes a bit long.
2021-05-11T09:56:19Z 6 months ago
2021-05-11T05:24:42Z 6 months ago
UPS failed to contact me regarding the process.
2021-05-10T23:16:46Z 6 months ago
It was not clear at the order that I had to pay customs' fees. Pack arrived at the custom but nobody told me that I should have pay till Conrad sent me an email. Then UPS contacted me.
2021-05-07T16:46:47Z 6 months ago
Thue ordre was ok but i have orderd 10 usb stik and there were only delivered 6
2021-05-05T03:57:12Z 6 months ago
Your order processing and communication was excellent, but UPS service was extremely bad, the shipment reached India on 24.4.21 and the delivery schedule was on 26.04.21, I communicated with their Cochin office and Bangalore office every day, their attitude was very negative, any how finally I received the stuff today afternoon (10 days after arrival at Bangalore). Highly appreciate your fast serv
2021-05-01T11:24:17Z 6 months ago
I live in a village Aldeia which depends on the village Sao Martinho at 6 km. The package was not dropped off at my house but at the Sao Martinho town hall. I chose a transport for home delivery for 10€. I think it's a pity that I have to pick it up 6 km away for the price I paid. The delivery rate should be cheaper because DHL saves time by dropping off all the packages at the town hall.
2021-04-26T12:26:34Z 6 months ago
I had a delay on the delivery, that was explained by a not so clear email message. After making contact with costumer support, everything was clarified. Excellent packing!
2021-04-23T11:38:00Z 6 months ago
According to UPS they didn't receive from you neither my telephone number no email, sent to you a message with the request to get the missing information but there was no reply. Because of this there was a delay in the delivery for 4 days and I had to pay for the storage at the warehouse.
2021-04-20T16:14:01Z 6 months ago
Very good product apart from handle which we had to purchase elsewhere. We wanted a D type handle, one which we got locally.
2021-04-19T20:57:58Z 6 months ago
Top quality thermostat and fast delivery
2021-04-16T06:20:03Z 7 months ago
delivery has been done in Sofia through SPEEDY, and as very often with this operator, they did not send sms to tell when they can deliver, so I was not at home, and they put package directly to their office. This office is close to my home, but I have big difficulties to walk, and the second passage at address as promised has not been done.
2021-04-13T20:51:25Z 7 months ago
Bought a Lian-Li O11D-XL and it arrived safely. Only issue was with the courier (UPS) that had a delay because they missed the transit plane. After this, they claimed they attempted delivery at 7:11 PM, when it was intended to arrive before 1:30 PM. I waited in all day just for this item for it to just not turn up until the following day. Disputed the delivery attempt through UPS and won.