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conrad.com
Reviews:

308 reviews in the last 12 months5,241 total reviews  

4.44
Good

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Top positive review

Aug 26, 2023
 Verified review
Well, packing & general things were good, but I requested that you mention that the contents are " Railway modelling articles", which in fact they were, it could have saved me a few bucks in customs. Besides my cell no. was also missing from the address on the package. This also I told UPS in Delhi to do after clearance, they were un responsive besides charging me considerable amount towards clearance.

Top negative review

Sep 26, 2023
 Verified review
Your service was swift and efficient, however, when setting up our account I needed help at one point, so I called your office and a lady answered in German, I politely asked if she spoke English, to which she answered "NO" and promptly put the phone down, I then asked my German colleague to speak to her for me, by then I think she recognised the number and did not answer, luckily I managed to sort out the problem and shop as normal.
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Reviews for conrad.com

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Mar 22, 2024
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Answer by conrad.com
4 days ago
Dear Customer, thank you very much for your positive feedback.
Mar 20, 2024
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4 days ago
Dear Customer, thank you very much for your positive feedback.
Feb 28, 2024
 Verified review

Exceptional Service and Quality: My Experience with Conrad's Online Store

I recently had the pleasure of ordering a Panasonic SD-YR2540 bread maker from Conrad's online store, and I feel compelled to share my experience, especially considering the challenges of finding a wide selection of home appliances here in Cyprus. Finding this specific bread maker model on the island was a bit of a mission impossible, with only older models available at significantly higher prices. My discovery of Conrad, a German online store with reasonable shipping rates to Europe, was a game-changer. They listed the bread maker at an unbeatable price of €255, plus €16 for delivery to Cyprus. Initially, the model was out of stock, but Conrad promptly informed me via email, setting a transparent and communicative tone right from the start. Curious about the delivery timeline, I reached out, and their customer service was quick to respond, impressing me with their efficiency. When the bread maker was back in stock, they didn't hesitate to ship it immediately, keeping me in the loop throughout the process. The package arrived at my doorstep just two days later, a feat that I found incredibly impressive for a mere €16 shipping fee. The bread maker itself was in pristine condition, and the bread it produces is nothing short of incredible. My experience with Conrad has been overwhelmingly positive, not just because of the product, but due to their exemplary customer service and the ease of the entire process. For those residing in areas where home appliance options are limited, I cannot recommend Conrad enough. Their efficiency, transparency, and the quality of their products have made me a satisfied customer. Danke!
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Answer by conrad.com
Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 11, 2024
 Verified review
We have received the Posital Fraba Encorder, but when we fit that in our machine, it's not working. Is there any program or software to be installed to start it. Please guide us.
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Answer by conrad.com
Mar 15, 2024
Dear Customer, please contact our customer service: https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us
Mar 4, 2024
 Verified review
Order on 9/02/2024, lost by UPS, and then free replacement delivery ok ! Received 04/03/2024
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Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Mar 3, 2024
 Verified review
Professional service, good treatment and very fast delivery. I recommend it!
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Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Mar 8, 2024
 Verified review
Ordering was easy and the goods quickly arrived.
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 7, 2024
 Verified review
Huge selection. Extremely fast delivery.
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Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Feb 28, 2024
 Verified review
Conrad is best , product is super good !
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Mar 13, 2024
 Verified review
Fast delivery. Excellent communications
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Mar 15, 2024
Dear Customer, thank you for your positive feedback.
Feb 27, 2024
 Verified review
after sales service and availability
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 29, 2024
 Verified review
Speed and accuracy
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 26, 2024
 Verified review
Excellent service!
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 22, 2024
 Verified review
very fast delivery
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Mar 5, 2024
 Verified review
Always correct!!!
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Mar 10, 2024
Dear Customer, thank you for your positive feedback.
Mar 12, 2024
 Verified review
Quick service
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Mar 15, 2024
Dear Customer, thank you very much for the positive feedback.
Feb 29, 2024
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Mar 10, 2024
Dear Customer, thank you very much for your positive feedback.
Feb 20, 2024
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 20, 2024
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Feb 25, 2024
Dear Customer, thank you for your positive feedback.
Feb 13, 2024
 Verified review
in general very pleased with the service and products , my only complaint is the delivery service provider to Spain . the use of UPS here in Spain is a hit and miss operation . Delivery service in out lining smaller cities is a hit and miss,
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Answer by conrad.com
Feb 25, 2024
Dear Customer, thank you for your feedback. We will endeavour to improve the delivery.