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conrad.comReviews

: 4,467Good

4.36

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with Buyer Protection

certified since: 8/29/2013
updated on: 8/18/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 8/29/2013
updated on: 8/18/2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

832 verified reviews in the last 12 months

4,467 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


9 months ago
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


5 months ago
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(607)
 Verified review
Yesterday
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 Verified review
3 days ago
Having moved and lost my spare brushes for my toothbrush I placed an order and it was perfectly fulfilled.
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3 days ago
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3 days ago 
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6 days ago
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 Verified review
6 days ago
Quick .very good service
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 Verified review
7 days ago
Extensive parts and tools catalogue. Transparent and talkative from the start to the delivery and everything in between. Extremely well packaged and thoughtful. Very fast shipping.
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Answer by conrad.com
6 days ago
Good day, thank you for your feedback! It's great to hear that we were able to satisfy you with our delivery and the status information you received concerning your order. Hopefully we will be able to welcome you back soon! Your Conrad Customer Service Team
 Verified review
8 days ago
Fast and safe delivery , very satisfied with the product!
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Answer by conrad.com
6 days ago
Good day, thank you for this great feedback! We are happy that you are satisfied with our delivery. We wish you all the best! Your Conrad Customer Service Team
 Verified review
9 days ago
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Answer by conrad.com
6 days ago
Good day, thank you for this great feedback! We wish you all the best! Your Conrad Customer Service Team
 Verified review
10 days ago
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Answer by conrad.com
9 days ago
Good day, thank you for this great feedback! We wish you all the best! Your Conrad Customer Service Team
 Verified review
14 days ago
very speedy delivery and at a good price compared to other providers
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Answer by conrad.com
14 days ago
Good day, thank you for your feedback! We are glad that you are satisfied with our delivery service and our prices. We hope to welcome you back soon and wish you all the best! Your Conrad Customer Service Team
 Verified review
15 days ago
Professional Excellence
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We are happy that you are satisfied with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
15 days ago
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
16 days ago 
quick delivery
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We are happy that you are satisfied with our delivery service. We wish you all the best! Your Conrad Customer Service Team
 Verified review
16 days ago
Great choice of products and an excellent delivery. On time and in perfect condition.
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Answer by conrad.com
14 days ago
Good day, thank you so much for this great review. We are happy that you are satisfied with the services we provide. Hopefully we can welcome you back soon! Your Conrad Customer Service Team
 Verified review
16 days ago
nothing to add.... thanks
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
16 days ago
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
17 days ago
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
19 days ago 
Excellent Service. I was kept up-to-date on all stages of my order. The Radiator adapters fitted perfectly. I have ordered before and had the same level of service.
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Answer by conrad.com
14 days ago
Good day, thank you for this great review. We are happy that you are satisfied with the delivered goods and the information you received concerning your order. We wish you all the best and hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
20 days ago
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Answer by conrad.com
14 days ago
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team