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conrad.comReviews

: 4,605Good

4.33

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with Buyer Protection

certified since: Aug 29, 2013
updated on: Sep 27, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
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  • Protection of personal data
  • Clear ordering process

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certified since: Aug 29, 2013
updated on: Sep 27, 2022
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

846 verified reviews in the last 12 months

4,605 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 20, 2021
Conrad becomes my favorite online shop for buying electronics. Because they have large selection of high-quality products within electrical and electronics. It took them over 2 weeks to process my order. I think the problem was that they had a hard time trusting my payment outside of the German border. After repeated contact with their customer service, I finally managed to convince them. After completion of the transaction, the item was shipped quickly by UPS. My advice to other buyers is be patient when contacting their customer service.
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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(616)
 Verified review
Sep 12, 2022
Livraison rapide. Parfait
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with our delivery time. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 12, 2022
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 10, 2022 
Fast and accurate delivery and reasonable prices..:-)
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great feedback! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 9, 2022
Prompt service and delivery
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great feedback! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 8, 2022
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 7, 2022
Amazing product and service
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! It is great to hear that you are satisfied with our products and the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 6, 2022
absolute consequence
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 6, 2022
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 6, 2022
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 5, 2022
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 4, 2022
Received order in good condition and speedy delivery
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for your feedback! We are glad that we were able to satisfy you with our delivery time. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 3, 2022
Ordered a set of hrustmaster TCA Officer Pack Airbus Edition and hrustmaster TFRP T.Flight Rudder Pedals. Shipment arrived within couple of weeks in great condition.
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for your feedback! We are glad you are satisfied with our delivery and products. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 2, 2022
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 2, 2022
Alles ok danke.
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Answer by conrad.com
Sep 14, 2022
Guten Tag, vielen Dank für Ihr Feedback! Es freut uns, dass wir Sie begeistern konnten. Wir wünschen Ihnen alles Gute! Ihr Conrad Kundenservice Team
 Verified review
Sep 2, 2022
very good information!
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We are glad that you are satisfied with the information you received concerning your order. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 1, 2022
First time ordering from Conrad, it won't be the last! Thank you for such superb service.
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for your feedback! We are happy that you are satisfied with the services provide. Hopefully we will be able so welcome you back soon! Your Conrad Customer Service Team
 Verified review
Sep 1, 2022
all is how we expected
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We are glad that you are satisfied with the services we provide. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 1, 2022
op tijd geleverd -
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Sep 1, 2022
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team
 Verified review
Aug 31, 2022
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Answer by conrad.com
Sep 14, 2022
Good day, thank you for this great review! We wish you all the best! Your Conrad Customer Service Team