conrad.comReviews

Hello, We are sorry to hear that the replacement we sent also developed a similar fault. It may be that Dremel had a batch with an issue. Our the next unit will be from a different batch for sure as we are currently getting new stock. Best Regards, Your Conrad Customer Care Team

Dear valued customer, thank you very much for your order. Unfortunately we did not have any stock at the time of your order, we first had to procure the goods from the manufacturer for you. We are terribly sorry that we could not accelerate the process in this matter. Thank you ever so much for your patience and understanding. Your Conrad Customer Care

Dear valued customer, thank you very much for your order. We are very sorry to hear that the product did not arrive in perfect condition. We have to ask for your understanding that we have no influence on local customs or how the parcel is treated on the way. Of course we will try to find a solution for you: sales@conrad.com Please accept our apologies for any inconvenience. Your Conrad CC

Dear valued customer, thank you very much for your order. We are very sorry that the product would have been on backorder for too long, and that you needed to cancel the order. Please accept our apologies for this inconvenience. Thank you for your understanding. Your Conrad Customer Care

Dear valued customer, thank you very much for your order. We are terribly sorry that we have not received the goods as expected, the date had been confirmed by our supplier. Of course we have immediately cancelled your order upon receipt of your email, the refund was back in your account around 3 hours later. Please accept our deepest apologies for this inconvenience. Your Conrad Customer Care

Dear valued customer, thank you very much for your order. We have to ask for your understanding that the items ordered are especially difficult to procure during the current crisis situation. Your order was partly dispatched, we will send you a delivery schedule immediately. Thank you for your patience. Your Conrad Customer Care

Dear valued customer, thank you very much for your order. It was split into 2 parcels but dispatched on time, except for the last missing item. We have only received stock today, and will immediately send it to you. Thank you for your patience. Your Conrad Customer Care

Dear valued customer, thank you very much for your purchase. We can assure you that our business administration has provide you with the best possible service for your order. Unfortunately your order exceeded the weight limit and also did not only contain regular stock items. Thank you for your understanding that no better processing was possible. Your Conrad Customer Care

Dear valued customer, we are terribly sorry to hear about this inconvenience with your order. We have to ask you to please consider this a one time case of unfortunate events, and not business as usual with our company. Thank you for your understanding. Your Conrad Customer Care

Dear valued customer, thank you very much for your purchase. We are terribly sorry to hear that the service was not what you expected. Please get in touch with us on sales@conrad.com. Thank you for your your understanding. Your Conrad Customer Care

Dear valued customer, thank you for your purchase. Please accept our deepest apologies that we were unable to get hold of the stock for you any sooner. We are terribly sorry for the delay. Thank you for your understanding and patience. Your Conrad Customer Care

Dear valued customer, thank you very much for your purchase. We are terribly sorry to hear about the damage. Of course we will try to fix this for you immediately. Please be so kind as to get in touch with us on technical@conrad.com. We hope to be able to provide you with a replacement immediately. Please accept our deepest apologies for this inconvenience. Thank you for your understanding. - CCC

Dear valued customer, thank you very much for your purchase. We are terribly sorry if this was not clear enough, but in general extension cords are required for garden appliances shipped from Europe. Please be so kind as to drop us a short email in this matter, so we can make our best offer: sales@conrad.com. Thank you for your understanding. Your Conrad Customer Care

Dear valued customer, thank you very much for your purchase. We are terribly sorry to hear about the delay, and that DHL does not provide any updated when the parcel is in transit between countries. Please accept our deepest apologies for this inconvenience. Thank you for your understanding. Your Conrad Customer Care