conrad.comReviews

Small goods not maintained floating in a big box not perfectly isolated. Some bultex would prevent shocks.

very POOR, no response from your customer service after asking email, also very slow delivery, not informative

We received only the UHU 46760 Static mixer 15 units. What about UHU Plus Multifest Two-component adhesive 46925 50 ml + UHU Universal cleaner 47900 500 ml?

The delivery driver claimed to try to deliver parcel - this was a lie - someone in 24/7. I was informed that the parcel had been left at a newsagent, some distance away, without asking me first. This was very inconvenient because of having to leave a sick person to have to go and retrieve it. Conrad are fine - the UPS delivery company are crap.

Trying to get a defective item replaced has been a disaster.First they credited us for the item when we clearly asked for it to be replaced.So then we had to go through the hassle of ordering it again. Then we got charged more for the replacement item than we got credited for the defective item! Plus we still did not receive the money we spent to send back the defective item in the first place.

Taken more than 2 months to delivery my order.

Very... Very bad. Sent us a defective piece.

Customer service response times too slow

Out of three Dremels bought so far two have Been faulted

12 days to ship a single item : It feels like noone is concern to hurry up the process 8 days for delivery : €20 is way overcharged for such a slow service

I talk to UPS customer support 10 times and finally today i have gone to their office and collected the parcel. Inside the parcel was not in good condition. I paid $ 70 as duty while collecting the parcel. Overall it was a bad experience

Delivery took over a week. DHL delivered to wrong house. Only 1 item delivered

I'm awaiting your reply as for return of the product which is faulty.

Package arrived with an item missing in it. Support is ignoring emails.

Order cancelled without a notification... Only received a refound. Even after an email I didn't received any answer.

Product could not be supplied so cannot respond on delivery or goods

Order process poor- items marked as in stock yet take weeks to arrive. Only sending part of order and refuses to cancel outstanding items even though they cannot supply for weeks.

Order split into 2 parcel, first parcel travelled 30 days, second isn't still arrived....

In waiting for more then a week al ready but no delivery yet

the order was splited in many packages. First packages arrived without my name on them or my phone, and the last one was without name on the package but it has another phone number than mine. and it takes to much time to send me the packages