conrad.comReviews

Conrad send us wrong product

you wrote me an email the company that was going to deliver could not reach me, or could not contact me, i had to stress the whole day to get he package. u get the worst review from me now. I HOPE IN THE FUTURE YOU DONT MAKE MISSTAKES WHEN SHIT IS GOING TO BE DELIVERED THAT IT WILL NOT BE, WHEN IT WAS DELIVERED THE SAME SAY, WHAT IF I HAD GONE OUT? THEN I WOULD HAVE MISSED IT COMPLETELY THANKS2U

As this order took a long time to arrive, I also had called and which I was told that someone would come back to me and I still have not received a call back about my issue.

UPS delivery & status update was poor. They claimed two failed delivery trials, for a time when I was at home. Eventually the package was delivered 2 days later. Te delivered good are incorrect. In the bag where 5 connectors, not ordered. The bag was labeled 5 pcs NTC-Sensor. That is what I had ordered. Fatal Error!!! Well, this things can happen... I still will order at Conrad.

The item I ordered does not work. It has been returned. The return suport by you is real bad.

Wrong color and lengt

El servicio de paquetería UPS,Nefasto!! Los productos fuera del envoltorio, muchos de los envoltorios rotos y piezas con roces por una mala sujeción interior de la mercancía. Esperaba un mejor resultado de esta empresa . El buen precio no es incompatible con el buen servicio .

The products were not individually packed. It was huge space between them in the box. The parcel should be filled with air cushions.

Hi I have just got my order and it's looks great. But I am really frustrated as when I tried to follow the instructions as per supplied removing the IMac stand did not work. I did some research and apparently with year of the iMac I have you need to take the whole computer apart to remove the arm. I have been given quotes of 180 pounds for this and am now stuck with a lovely product I cannot use.

Incorrect item, after having verified correct item will be sent. No response from customer service to 3 emails regarding this issue

Small goods not maintained floating in a big box not perfectly isolated. Some bultex would prevent shocks.

very POOR, no response from your customer service after asking email, also very slow delivery, not informative

We received only the UHU 46760 Static mixer 15 units. What about UHU Plus Multifest Two-component adhesive 46925 50 ml + UHU Universal cleaner 47900 500 ml?

The delivery driver claimed to try to deliver parcel - this was a lie - someone in 24/7. I was informed that the parcel had been left at a newsagent, some distance away, without asking me first. This was very inconvenient because of having to leave a sick person to have to go and retrieve it. Conrad are fine - the UPS delivery company are crap.

Trying to get a defective item replaced has been a disaster.First they credited us for the item when we clearly asked for it to be replaced.So then we had to go through the hassle of ordering it again. Then we got charged more for the replacement item than we got credited for the defective item! Plus we still did not receive the money we spent to send back the defective item in the first place.

Taken more than 2 months to delivery my order.

Very... Very bad. Sent us a defective piece.

Customer service response times too slow

Out of three Dremels bought so far two have Been faulted

12 days to ship a single item : It feels like noone is concern to hurry up the process 8 days for delivery : €20 is way overcharged for such a slow service