conrad.comReviews
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conrad.com - Voltcraft, Toolcraft, Apple, Samsung, EQ3
Tekkie since 1923 - Conrad is one of Europe's leading electronics mail order retailers. Conrad has become a synonym for Electronics and Technology across Europe.
Reviews for conrad.com
4.52/5.00
Excellent
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What other customers say about their experience with conrad.com
Commande correspondant a mes attentes, malgré un délai de livraison, allongé par les circonstances sanitaires, prenez son de vous.
Ich wohne in Griechenland und habe mir daher bei Conrad International einige Teile bestellt. Das ist auch alles gut und richtig angekommen, dazu auch noch eine freundliche Nachfrage von Conrad, man kümmert sich,
aber -
ein kleiner Bleiakku wurde storniert, weil die Lieferung NUR NACH DEUTSCHLAND erfolgen kann. Wieso wird er dann international angeboten ?
Some one opend the pack to check whats in it. Found only paper. So I got what I ordered, paper with codes from Roco.
Hello,
I ordered 292 pcs. of SA 404 banana 4mm plug, but 2 were missing in the package. Thus I rate low the Customer service.
When I bought the plugs, the total number were 293 and 1 remain. One day later 17 appear from nowhere. So I assume that they are missing plugs from other orders too.
Kind Regards,
Krasimir Kostadinov
Answer by conrad.com
4 weeks ago
Hello Valued customer,
I see your order for 292 appears complete. If you are missing one, simply email us at sales@conrad.com and we will, of course, rectify this with either a credit note for one or sending one more.
Your Conrad Customer Care Team
As usual no info in time about day and approx hour of delivery.
So as usual missed the delivery and had to queue up next day at the post office to get the parcel.
Order perfect ...but tracking no go states track here but no option to track on Conrad site....Also had a email to state delivery Friday 28th Feb..waited in ..delivery came Tuesday 3/March....no email to update delivery day.
Food
Delivery took longer than advertised.
Conrad ALWAYS delivers (and generally quckly).
Materials are always OK.
I receive the product that i ordered at the time given.
They arrived with no problems
Took too long to be delivered
Delivery was more then fast.
Ordered goods ar what I expected.
I have given a 3 star rating on customer service for the simple reason that with my original order I had 2 items. One item could not be delivered as it was marked Germany only on the invoice. But I was charged for 2 items by the bank as Paypal had no instructions to alter the charge accordingly. I am still corresponding regards the refund. Otherwise delivery and goods described are outstanding.
I ordered a spray can with this order to replace the can i bought august last year with expiry date 03/20. The "new" can also has expiry date 03/20...........
Good
I wish I had a delivery option.
Answer by conrad.com
2 months ago
Dear valued customer,
thank you for your review.
You can find our international payment and delivery conditions here:
https://help.conrad.com/hc/en-gb/articles/360000576298
We hope this is acceptable.
Your Conrad Customer Care
OK. I am happy with your service.
Service is good, as always
I sent 2 emails regarding information for tracking my parcel because I didn’t receive an email or confirmation that the goods were dispatched but no replies. I had to make an international call for someone to provide me the information.
Reviews for conrad.com
4.52/5.00
Excellent
How is the rating calculated?
Trustmark for conrad.com
Status:
certified since: 8/29/13
updated on: 4/9/20
conrad.com is checked and certified according to the Trusted Shops quality criteria
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- Protection of personal data
- Clear ordering process
conrad.com is checked and certified according to the Trusted Shops quality criteria
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Details about conrad.com
Categories
conrad.com - Voltcraft, Toolcraft, Apple, Samsung, EQ3
Tekkie since 1923 - Conrad is one of Europe's leading electronics mail order retailers. Conrad has become a synonym for Electronics and Technology across Europe.
Contact
Conrad Electronic International GmbH & Co KG GmbH
Durisolstraße 2
4600 Wels
Austria
Trade register
Landesgericht Wels FN 366449 x
Authorised representative
Ehrentraud Schreck, Daniel Infanger