Reviews for millesima.sg
4.60
Excellent
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the most relevant positive review
Apr 20, 2023
1 You are clear about when you ship and deliver and you met those dates within reasonable time.
2 My payment in S$ is fixed with no additional charges if I use Amex but you should know visa adds a 1% service fee to your price.
3 You have occasional “bonus” but it doesn’t work with what I buy.
4 there should be an easy search for single bottles that we can add to our main purchase to make it to free shipping, when we’re short by about S$100 or so.
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the most relevant critical review
Feb 24, 2023
Compared to your US portal and France portal, you pale in comparison in terms of selection. Yes SG is a much small market however it is growing and i am sure you agree. I would suggest you link your French portal with SG portal and offer wider selection. Anyway the wines come from the same warehouse in France. Yes, i also know that there might be infringement of rights for some wines that have local representation here however i am sure with your experience you can easily sort it out. Clasquin is doing a great job with the delivery and i am very happy with them. I would also like to buy more from Millesima if you are able to provide storage. Not sure about the rest of your customers but i am sure not many have more than 3 wine fridge at home like i do. Thanks
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Reviews for millesima.sg
Verified review
May 5, 2023
Ordering, information is very transparent and delivery as promised. Packaging is perfectly adapted for Singapore weather. Cold delivery.
It would be nice if there is a 15 min SMS prior delivery to notify that package is arriving
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Verified review
Apr 20, 2023
Reliable. Gets it right. Professional.
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Verified review
Apr 20, 2023
1 You are clear about when you ship and deliver and you met those dates within reasonable time.
2 My payment in S$ is fixed with no additional charges if I use Amex but you should know visa adds a 1% service fee to your price.
3 You have occasional “bonus” but it doesn’t work with what I buy.
4 there should be an easy search for single bottles that we can add to our main purchase to make it to free shipping, when we’re short by about S$100 or so.
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Verified review
Apr 7, 2023
Extensive list of wines/champagnes, competitive prices and ease of ordering
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Verified review
Apr 6, 2023
Good selection of American wines. The waiting time for shipment was a little bit long.
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Verified review
Apr 6, 2023
Reliable service and good collection of wines
Delivery times often longer than promised
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Verified review
Apr 6, 2023
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Verified review
Mar 10, 2023
Had ordered 2 cases of Brunello which looked like cases of 12 but turned out cases of 2, making the wines extremely expensive. Millesima admitted the description on the website was confusing and that they changed to avoid further confusion yet they refused to take the wine back and refund me. Extremely poor customer service. I’ll think twice before ordering with them again.
Arthur, Singapore
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Answer by millesima.sg
Mar 14, 2023
Dear Customer,
Thank you for your feedback, as we pay attention to our customers' comments, we indeed clarified the description. However, the quantity was indicated on your invoice “2 2btl Case” so 4 bottles at 20% off which is the final confirmation of your order. In case you did not want the bottles, you were able to refuse the delivery and return the wine at your charge as per our terms and conditions.
If you have any doubt about product description or any question, please do not hesitate to contact our customer service before confirming an order at: customercare@millesima.com
Yours Sincerely,
Millesima Team
Verified review
Mar 9, 2023
Good selections, on time delivery.
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Verified review
Mar 9, 2023
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Mar 9, 2023
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Verified review
Mar 9, 2023
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Verified review
Feb 24, 2023
Compared to your US portal and France portal, you pale in comparison in terms of selection. Yes SG is a much small market however it is growing and i am sure you agree. I would suggest you link your French portal with SG portal and offer wider selection. Anyway the wines come from the same warehouse in France. Yes, i also know that there might be infringement of rights for some wines that have local representation here however i am sure with your experience you can easily sort it out. Clasquin is doing a great job with the delivery and i am very happy with them. I would also like to buy more from Millesima if you are able to provide storage. Not sure about the rest of your customers but i am sure not many have more than 3 wine fridge at home like i do. Thanks
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Verified review
Feb 23, 2023
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Feb 10, 2023
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Feb 9, 2023
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Verified review
Feb 9, 2023
Have been a return customer for the past 3 years. Good after sales service. Shipments were prompt. If a delay is to be expected, company does a great job in proactively reaching out to inform.
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Verified review
Feb 9, 2023
As advertised. Also keep customer updated on status. Efficient and good delivery service. Highly recommended
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Verified review
Jan 25, 2023
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Verified review
Jan 23, 2023
Repeat buyer. Good selection of wines at reasonable prices. Dependable delivery. Highly recommended site.
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