Bought my wines when there was a discount code which made the purchase worthwhile. Also had a tasting case of 6 bottles which I have yet to try. Advice about which order of wines to taste and food pairing was prompt. The wines were well packed and handled. Not sure if the prices are better than other online shops available in Singapore because I heard that if there’s no discount, prices are similar.
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the most relevant critical review
Jan 13, 2023
There is no visibility about the shipment once the order is placed. No Estimated time of delivery and after 1 month I had to send an email to enquiry about my order status. The lack of visibility on a delivery date even at the payment stage should be improved.
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May 5, 2022
was informed that the wine and been shipped but was informed a week later that the shipment got delayed and have to wait for another week. This is the 2nd time that I had faced this issue.
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Answer by millesima.sg
May 6, 2022
Dear Customer,
Thank you for taking the time to review our company. We sincerely apologize for the delay beyond our control on your recent order.
Indeed following the last sanctions implemented against Russia, zero case covid policy in China, the logistics world is shaken. We are dependent on airlines and we experience disruptions to air freight such as last minute cancellations of flights or delays. Unfortunately there is nothing we can do about this except to inform you as soon as possible and keep you informed about shipping status which we have done by email.
We sincerely hope that global traffic will return to normal as soon as possible.
Yours Sincerely,
Millesima Team
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