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Most relevant positive review
Jan 4, 2024
Verified review
For unforeseen reasons, a transaction proceeds in an unpredicted manner, but the service staff did everything to bring it to completion, that quality of service is above expectations.
There always seem to be lag between ordering, then an update that the order has been transferred for delivery, before a notice to expect delivery.
Even the time between the transfer notice and final delivery is extended.
The delivery cost of $60 is high if we buy few. And in most other merchants, delivery if free if we buy above $500 in each order.
And it took a week to have the order delivered, it is kind of slow
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Sep 25, 2024
Verified review
I have not received my order yet or any indication on when it will arrive.
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Aug 27, 2024
Verified review
Delivery delays
There always seem to be lag between ordering, then an update that the order has been transferred for delivery, before a notice to expect delivery.
Even the time between the transfer notice and final delivery is extended.
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Sep 2, 2024
Verified review
Delivery process needs a lot of improvement
Delivery process needs a lot of improvement. A 5-day window without a specific date and time window is just not acceptable. Should have a link to a delivery calendar.
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Jun 24, 2024
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Dec 24, 2023
Verified review
Selection of wines was highly satisfactory. Costs were competitive. But delivery charges regardless of purchase ought to be reviewed. Overall I would still use your service.
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Oct 15, 2023
Verified review
Was expecting delivery within 5 to 7 days, but still not arrived yet