Customers frequently praised the fast and prompt delivery. Customer service is widely complimented for being friendly, helpful, and responsive. The quality of the products is generally perceived as high and robust. Customers often found the products easy to use or assemble, and most appreciate the comfort of the products. Customers were also pleased when warranty or replacement issues were handled quickly.
A few customers experienced delivery delays or issues with delivery companies. Some customers reported unhelpful AI responses or unresolved issues with customer service. There were occasional reports of durability or fit-and-finish problems with the products. A notable portion of customers struggled with installation, setup, or unintuitive features. Some reported issues with firmness or lack of ergonomic support. Pricing and additional fees, especially for delivery or taxes, were a source of dissatisfaction for several customers. Some customers also struggled to find accessories or resolve post-sale problems.
This text was automatically created by an AI system from user reviews.
never recieved item, first wasnt available but money taken, zero updates, after i traced it i clearly said do not use feds. i was ignored.
as oredicted fedex changed delivery note 10 times , lied about not having address whn they had already taken a photo of my address ! and then ignored me
jasper ignored mails many times.. finally got a reply from anke who got the order returned but used the get out claus " sorry you feel " zero responsibilty , zero accountability
asked to be unsubscribed many times.... ignored !
they take your money fast eneough but just dont care
avoid this company
Community member
2 Reviews
Verified
Everything superb, fast shipping, price was a little to high for just a cable. Main Con is that the lamp (Sdison the petit) only charges with original cable. YOu can't use generic cable even if power adapter is original.
Community member
1 Reviews
Verified
Product is good but was charged £10.20 + vat for express delivery to be delivered on the 17th July. Item delivered on the 20th which is disappointing as it was bought as a gift and the birthday was in the 19th
Reply from fatboy.com
Hi,
We apologise that the product was delivered later than planned. As for the additional costs, these are communicated at the time of purchase; unfortunately, there is nothing we can do about this.
Have a lovely day!
Community member
1 Reviews
Verified
I love it. Easy to order, fast delivery
Community member
1 Reviews
Verified
Klein und leicht
Plus = Klein und leicht, gut zum mitnehmen in einer Tasche.
Minus = Nur zu zweit aufstellbar
Community member
1 Reviews
Verified
good service and quality
Community member
26 Reviews
Verified
👍🏻
Community member
1 Reviews
Verified
Although I liked the material, the form and the colour it was almost impossible to inflate it normally also after checking the tutorial. And since I need to inflate and deflate it a lot because of space i needed to return it. So so sad, since I was very enthusiastic about them.
Community member
2 Reviews
Verified
wonderful natural color and nice design.
Community member
1 Reviews
Verified
Great product and fast delivery. It’s a shame you don’t have the orange stripes in stock though
Community member
1 Reviews
Verified
Easy to carry, quick and easy to set up and very comfortable to take sun!
Community member
1 Reviews
Verified
AMAZING BEANBAGS .... HUGE ....
FAST DELIVERY
Community member
1 Reviews
Verified
The price does not match the quality
The order arrived quickly. I like the fabric and the look of the hammock. The stand is not very sturdy, it wobbles and clanks, causing the hammock to sag too much. The price and quality don't quite match overall.
Community member
1 Reviews
Verified
Fatboy Edison and petite lights…
Love the Fatboy Edison and petite lights - great for the outdoor table and patio. Look fantastic.
Very good after sales service.
Ps and a great waiting tune when you call them
Community member
1 Reviews
Verified
Goede service
Community member
5 Reviews
Verified
The products are easy to assemble and the quality is great. The only one that didn't last long was the Pensol. The hinge broke and it doesn't stand straight anymore.
So a thing to improve would be the Pensol´s hinges.
Reply from fatboy.com
Many thanks for the compliments. Have an amazing day!
Community member
1 Reviews
Verified
Great products
My experience was easy . We know the lights and wanted some in London . Fast and efficient
Community member
4 Reviews
Verified
Bien
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