tennispro.eu
Reviews:

1,329 reviews in the last 12 months6,519 total reviews  

4.64
Excellent

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Top positive review

Oct 29, 2023
 Verified review
As I have a VAT number I shouldn't have to pay VAT on the string I buy. However, to achieve this creates a very complicated procedure from TennisPro compared to other EU websites. Even though I went through this procedure I still got charged VAT! Website should be able to handle the fact that I have a VAT number and set the VAT due to zero.

Top negative review

Oct 7, 2023
 Verified review
I ordered NIKE NEW BALANCE 996 V5 PARIS CLAY COURT SHOES 41,5 tennis shoes with order no 500201740, but instead, you sent me the white shoes NIKE 8MM. Please correct your mistake and send me the tennis shoes that I have ordered and paid invoice no 23206220. One week ago L sent back the error delivery and despite sending you 2 e-mails asking when I would get my order I did not receive any information. I am very disappointed by your service I deeply regret that i placed oredr to your company, Andrzej Klimpel
AK
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Reviews for tennispro.eu

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Apr 18, 2024
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Apr 18, 2024
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Apr 17, 2024
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Apr 17, 2024
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Apr 17, 2024
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Foarte multumit de produs,si livrare

Foarte multumit de produs. Pret bun. Livrare foarte rapida Recomamd cu caldura. Multumesc Tenisspro. Succes
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Apr 16, 2024
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Apr 16, 2024
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Apr 16, 2024
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Apr 16, 2024
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Apr 15, 2024
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I placed the order on April 8th, and today, April 16th, I still haven't received an email with the tracking number. My order is taking too long
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Answer by tennispro.eu
Apr 17, 2024
Good Morning, According to the carrier, your package was delivered on 12.04.2024. Kindly let us know if this is not the case so that we may investigate further. Wishing you a great day. Best regards, Customer Satisfaction Team
Apr 15, 2024
 Verified review
I was dissapointed as I was not being informed about the progress of my order and shipment.
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Answer by tennispro.eu
Apr 17, 2024
Good Morning, Thank you for your feedback. Sadly, we are experiencing technical issues, hindering real-time status update of packages on our website. We apologise for this. Please note that your order was prepared and shipped on 09.04.204. It should be delivered before the end of the week. We apologise for the inconvenience caused. Best regards, Customer Satisfaction Team
Apr 15, 2024
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Apr 14, 2024
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Great store!

Client since few years, never missed an order, shipping was very good. My last order I messed it up, asked for help and I had excellent support from Taylor. Thank you very much! Very good store!
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KY
Apr 13, 2024
 Verified review
Dealing with TennisPRO.EU since 08/2019
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Apr 13, 2024
 Verified review
Fast delivery with the best prices
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Apr 13, 2024
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Apr 13, 2024
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Apr 13, 2024
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Apr 12, 2024
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It took 3 days to process my order after I paid. It has been 3 days the status is shipped, but didn’t leave the origin country. I would not have bought if I knew it takes so long to deliver.
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Answer by tennispro.eu
Apr 16, 2024
Good morning, We can see that your order has been shipped on the 10.04 and you received on the 16.04. This is the normal delivery time specified on our website. We apologise for the delay in processing the order. Best regards, Customer Satisfaction Team
Apr 12, 2024
 Verified review

Zero customer experience

I paid 50 euro for shipping within the EU and after a whole week the package has not arrived. I was not kept updated with shipping and the progress of my order until I enquired via email.
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Answer by tennispro.eu
Apr 16, 2024
Good morning, We can see that your order has been shipped on the 10.04 and you received on the 15.04. This is the normal delivery time specified on our website. We apologise if you haven't received the information about the tracking number because of a techincal issue. Best regards, Customer Satisfaction Team