tennispro.eu

Reviews:

I liked the price and the choice of shoes. I didn't receive notification as to when the shoes would arrive.

Until i had to restring a raquet it was all ok. I bought many things and 2 raquets (RF Pro staff) When i send tye first one for restringing it came back wrong (oposite cross&main) i paid 78€+15€postage. Then i bought a second raquet and menrioned to be stringed “right” and not to have it wrong again,their customer service reply ofcourse we will. note this and they apologise for the previous mistake.I received the raquet and again was wrong stringed (gut on crosses luxilon on mains, i requested the oposite)Then i complained again they accepted their 2nd mistake (on expensive set of strings champions choice duo ) and they asked me what i would like to get as compensation. Then i asked a free restringing (parts and labour) for their second mistake because the raquet is new and unused. and on my next order i would apreciate if i would be charged only for the parts (strings etc) and that they should cover the labour . The reply i got was that they can offer me a 10% discount on my next order. This is a joke because i paid for a new raquet nearly 400 euro and for a previous wrong stringing and i demanded to speak to a higher position representative…after 2 days i got no reply to my email and here is my review. So conclusion :If you want to buy things they are ok , If you want to have a “professional” restringing then sorry but No.

I bought a pair of shoes and some overgrips. I made a return for a bigger size, the same model. Today I did receive a pair of shoes with one fault on it, marked with an arrow sticker. This is my 3rd order at tennis pro and didn't know that they do such "moves". Not cool, tennis pro, not cool. One star for your awful move.

Tennispro Black super tacky pro over grip is not tacky at all. I bought 30 grips. Dont need them. And i Lost my money.

String they made is not in a right way and After send them email and pictures no further reply

I haven’t revived my parcel

As I have a VAT number I shouldn't have to pay VAT on the string I buy. However, to achieve this creates a very complicated procedure from TennisPro compared to other EU websites. Even though I went through this procedure I still got charged VAT! Website should be able to handle the fact that I have a VAT number and set the VAT due to zero.

Package was delivered by UPS, this company is not good in Lithuania. By not good I mean, first I got message that package will be delivered on Thursday, but it did not happened. So when I got message that will be on Friday, but I was already away, I had to change delivery to pickup terminal and UPS has only one pickup place in Vilnius, where lives more then 600 000 people. For example DPD company has much better service.

13 днів очікування - це довго. Одне замовлення з тенісною ракеткою, чохлом, м'ячами й віброгасниками розділити на дві частини - безглуздо.

change carrier. stop the ups. errors on the day of delivery. waiting all day at home for pickup. damaged packaging....

Amazing selection and competitive price. Customer service is fast and responsive. Only one minus is that they use UPS, which causes a lot of problems in getting the package (DHL would be much better in this regard, at least in Finland).

Everything is great. The only thing I don’t under is WHY you don’t include the paid return FedEx voucher for the demo rackets. Looks like I always have to email and request my paid voucher. Why?

Products were promptly packed and shipped. Though the package arrived 1 day later than first estimated and it was damaged / partially ripped, the products inside were ok.