Review summary
Customers consistently praise the high quality, comfort, and durability of the clothing and materials. Many also highlight the stylish, unique, and versatile designs and colors available. Customer service stands out as efficient, helpful, and friendly, with staff often exceeding expectations. Delivery speed and reliability are generally well-regarded, and the returns process is usually described as straightforward. However, sizing is a recurring concern, with several customers finding items too large or inconsistent, particularly for non-Scandinavian body types. Some customers experience frustration with delivery delays or courier issues. The cost of returns is frequently cited as high, and the lack of return labels adds to the inconvenience. Additionally, pricing—including delivery and returns—is often perceived as expensive.
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