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Reviews for r2-bike.com
Top positive review
r2-bike.com customer
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Nov 10, 2022
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Been a returning customer with this online shop R2bike... Superior price on their premium products that is unparalleled with some others that i shop with. Quick shipping... Excellent customer service..just that there is one occasion that i requested a R2tuned STICKERS which is actually included for free in every purchase.... That i have been buying different stuff from them; so assumed that they would give 2 stickers. But it turns out there is only one sticker and a HARIBO sweets in the box instead of 2 stickers for my bikes... Yikes!!!
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Top negative review
r2-bike.com customer
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Aug 18, 2023
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I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com
r2-bike.com customer
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May 15, 2023
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Después de hacer un pedido he visto que los precios no coincidían entonces he visto que no me ha contestado nadie
Answer by r2-bike.com
May 22, 2023
I am sorry. It's my bad. I've found the mistake in your order and it's changed. Sorry again for the inconvenience and the waiting time.
Best regards
Micha from r2-bike
r2-bike.com customer
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May 8, 2023
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Ik heb nog niets ontvangen. Na 7 dagen is dit normaal?? Mvg Koen Malfliet
Answer by r2-bike.com
May 8, 2023
Thank you for your feedback. Your order has left our warehouse within one day. The rest is in the hands of DHL. Currently your parcel is within the possible timeframe given by DHL. The delivery is announced for tomorrow. Please check your tracking information regularly. Thank you for your understanding.
Best regards
r2-bike
r2-bike.com customer
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Mar 23, 2023
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Poor inventori
r2-bike.com customer
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Jan 1, 2023
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Answer by r2-bike.com
Jan 2, 2023
Thank you for your feedback. If something is wrong with your order, please contact us.
We will try to find a solution as soon as possible. -> support@r2-bike.com
Best regards
r2-bike
r2-bike.com customer
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Oct 12, 2022
Verified review