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r2-bike.com
Reviews:

1,549 reviews in the last 12 months6,486 total reviews  

4.86
Excellent

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Certified since: Oct 8, 2019
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r2-bike.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Mar 18, 2024
 Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere. Lo digo por experiencia propia. Confío en esta tienda y es mi favorita. Compro con envío a Chile y Austria y todo llega muy bien embalado. Además tienen todo las marcas y productos favoritos que me gustan.
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Top negative review

Aug 18, 2023
 Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com

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WB
wim b.
apeldoorn
Mar 15, 2024
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Mar 6, 2024
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Mar 6, 2024
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Mar 4, 2024
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KP
Klaus P.
Klarup
Feb 16, 2024
 Verified review
I was looking for a gear drop for my cannondale evo six hi-mod. Unfortunately it was not available or in stock. The spider lock ring however was available and was delivered within a week.
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Feb 4, 2024
 Verified review
good prices and large selection. Should have given five stars, but too often delayed delivery due to items they don't have in stock. (goods I read on the website that are in stock)
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RP
Rui P.
Portugal
Feb 5, 2024
 Verified review
The paccage came destroyed, it´s not your fault but... All god inside fortunately
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Feb 22, 2024
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DHL Shipment lasts to long. 6-10 working days.... It`s a pain
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Feb 13, 2024
 Verified review
Delivery was delayed due to zero stock ?
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Feb 18, 2024
 Verified review
prompt action
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Feb 13, 2024
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Al
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Feb 25, 2024
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Feb 22, 2024
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Feb 13, 2024
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Feb 8, 2024
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Jan 27, 2024
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JS
Jussi S.
Tampere
Jan 11, 2024
 Verified review

Package damaged, items intact

Fast and clear communication, fast order processing and delivery. However, perhaps a stronger material could be considered for the packaging, the cardboard box was partially broken, but luckily all the products were safe and intact because the products were properly protected using a filler.
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Jan 21, 2024
 Verified review
Great product selection and a fair price. However, delivery follow up should be initiated by R2-Bike with DHL and not waiting from client to chase it.
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Jan 23, 2024
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RM
rene m.
Lierop
Jan 18, 2024
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