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r2-bike.com
Reviews:

1,300 reviews in the last 12 months6,027 total reviews  

4.87
Excellent

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Valid

Includes Buyer Protection

Certified since: Oct 8, 2019
The Trustmark indicates trustworthy online retailers.
r2-bike.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

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Top positive review

Feb 26, 2023
 Verified review
I made a mistake in my order and emailed a correction and it was fixed without fuss which was awesome. It would be good to get a delivery provider that gave a more in depth international tracking like you get with fed ex.

Top negative review

Aug 18, 2023
 Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com

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22 hours ago
 Verified review
DHL Shipment lasts to long. 6-10 working days.... It`s a pain
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23 hours ago
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5 days ago
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prompt action
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KP
Klaus P.
Klarup
7 days ago
 Verified review
I was looking for a gear drop for my cannondale evo six hi-mod. Unfortunately it was not available or in stock. The spider lock ring however was available and was delivered within a week.
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10 days ago
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Al
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10 days ago
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10 days ago
 Verified review
Delivery was delayed due to zero stock ?
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Feb 8, 2024
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RP
Rui P.
Portugal
Feb 5, 2024
 Verified review
The paccage came destroyed, it´s not your fault but... All god inside fortunately
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Feb 4, 2024
 Verified review
good prices and large selection. Should have given five stars, but too often delayed delivery due to items they don't have in stock. (goods I read on the website that are in stock)
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Jan 27, 2024
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Jan 23, 2024
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Jan 21, 2024
 Verified review
Great product selection and a fair price. However, delivery follow up should be initiated by R2-Bike with DHL and not waiting from client to chase it.
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RM
rene m.
Lierop
Jan 18, 2024
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JS
Jussi S.
Tampere
Jan 11, 2024
 Verified review

Package damaged, items intact

Fast and clear communication, fast order processing and delivery. However, perhaps a stronger material could be considered for the packaging, the cardboard box was partially broken, but luckily all the products were safe and intact because the products were properly protected using a filler.
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Jan 10, 2024
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Jan 10, 2024
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Jan 3, 2024
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Jan 1, 2024
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Dec 25, 2023
 Verified review
Confezionamento da migliorare. I cuscinetti erano inseriti in scatola in ordine sparso, col rischio di perdersi. Avrei preferito almeno una busta sigillata
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