r2-bike.comReviews:
2,027 reviews in the last 12 months7,192 total reviews
Excellent
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Most relevant positive review
Mar 18, 2024
Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere.
Lo digo por experiencia propia.
Confío en esta tienda y es mi favorita.
Compro con envío a Chile y Austria y todo llega muy bien embalado.
Además tienen todo las marcas y productos favoritos que me gustan.
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Most relevant negative review
Aug 18, 2023
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I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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Reviews for r2-bike.com
Jul 3, 2024
Verified review
Great service, good prices
Great service, very responsive costumer support. Orders are typically sent the same day, sometimes the following day. It was easy to change the order because an item was out of stock. Could have cheaper EU delivery rates, but it is acceptable given the prices of the items and the delivery times.
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12 days ago
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Weight information from R2 Website simply win it
Quick smooth website, very user friendly and the best from R2 is the weight information of each part that weigh properly proved by picture. Also delivery has been improved a lot.
What could be better maybe to add more shoes product? to bring in more new brands such as recon cassette
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MW
Martin W.
Höllviken, Sverige
Jul 3, 2024
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All in all a great store!
Great selection of products that are presented in a detailed an informative way and on top of that really good prices.
On top of that the purchase and delivery process has always worked smoothly for me so I rate R2 as the best company in the business.
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Jul 12, 2024
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Very happy
The information on the website was precise and clear. I only wished I'd had been all also available in English or other languages and didn't have to use the translator.
The delivery was fast and precise.
Absolutely no regrets.
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Jun 29, 2024
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I live in Cyprus so I have 3 sites that I order from bike24 bike components and you guys.And I always choose you cus you have the lowest-priced shipping at 7.5 euros and its actually arrives fast
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Jul 11, 2024
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R2BIKE has great combination of gravel groupsets at reasonable prices. They also have available the best products in the market. I love being able to sort items by weight ! Thanks so much
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Jul 10, 2024
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great products and price, but bear in mind you will pay import duties (and handling fee) upon receipt in UK. This can often make the items more expensive than buying in UK.
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Jul 5, 2024
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Fantastic value, extensive range of components, majority of parts are either in stock or available very soon, very good shipping rates, fast dispatch.
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11 days ago
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Prix correct,par contre une semaine pour répondre à une question!!!! Désolé mais c'est un peu long ,des efforts à faire de ce côté là, cordialement.
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3 days ago
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excellent services. fast, responsive and reliable. They respondet immediately. this was my second purchase from r2bike - absolutely recommend.
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Jul 12, 2024
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Best for cyclist !!
You get what you see .. in quality, price and delivery time .. no possible problem at all . One of the best sites for cycling customers.
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Jul 1, 2024
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I liked everything
I liked the easiness of ordering the items bought. In addition their customer support was outstanding.
The whole experience was awesome!
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Jun 29, 2024
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One of my favorite bike shops
Quickly responded to my emails. Great prices. Reasonably fast shipping. I always check here first for bike parts.
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Jul 3, 2024
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Great customer service
Team @ R2 Bike are busy, yet always respond to emails.
They hold a good stock & always do utmost to deliver.
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10 days ago
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Very good visibility of all the specs, transparent delivery and returns policy. My goto site for bike parts.
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12 days ago
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Perfect service.
The service has been fantastic, fast and I got my stuff in a perfect condition! I really recommend R2BIKE!
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DL
dimitris l.
CHANIA
Jul 12, 2024
Verified review
Professional service
The only cycling component shop who has photo with the real weight of the product
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9 days ago
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Reliable shop
Reliable and serious shop with competitive prices
Communication and delivery always precise!
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JN
Jan F N.
Danmark
6 days ago
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A little slow in sending after the order was made. Some status updates would have been nice
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Jul 12, 2024
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One of the best online bike shops
Good selection of items, good prices and fast delivery. Excellent online bike shop.
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