Review summary
Customers frequently praise the fast delivery, with many also appreciating helpful staff and secure packaging. Most are satisfied with the quality of products received, describing them as matching expectations and well-made. The website is generally considered easy to use, and many customers value the competitive pricing and discounts offered. However, a minority report delivery delays or lost packages. Some customers are frustrated by communication delays or a lack of response from customer service. There are also reports of damaged or insufficient packaging, difficulties with returns and refunds, and dissatisfaction with missed promotions or price changes after purchase. A few users note limitations with order changes or missing functionalities on the website.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewslouis-moto.dk
(21)
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(25)
(218)
Verified
Only good experience.
Had helemt wich was too tight so i returned it and bought a new one, money back within 10 days.
Verified
Simple and fast
Easy ordering of products, good instructions on the website and, not least, fast delivery with good information about delivery time
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Plads til forbedringer
Der kunne godt havde været nogle brugsvejledninger med de købte ting og ikke bare den nummerplade holder mm.
Desuden lå tingene bare løst i kassen, inden skum eller pap så det købte ikke blev kastet rundt i kassen.
Reply from louis-moto.dk
Dear customer,
Thank you for your review.
We will forward your message to the responsible department.
Have a great day.
With best regards
Your Louis Team
Verified
Lynhurtig levering
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Altid god service.
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Alt ok, men der har været flere gange at der har været hul i papkassen. Det er selvfølgelig ikke jeres skyld.
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Jeg fik svar på mine spørgsmål og fik en god pris på mine varer
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God pris hurtig levering 5 stjerner ud af 5 mulige hilsen Peter
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Incredibly fast delivery
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Det var nemt at handle. Tingene kom som aftalt på adressen så nemt og let at handle.
Mvh
Lars Werner
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godt Produkt 5 stjerner ud af 5 mulige hilsen Peter 😄
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Varerne var som beskrevet. Super service hele vejen . Bestiller uden tvivl her igen
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Dear Louis - please look into this
Dear Louis
I have again purchased accessories from you and is overall satisfied with the service. When purchasing direct in a local store I get points in my Louis account because I have your card. However looking at my latest purchase which was done on-line, it seems as if I did not receive any points in my account.
Please let me know if this is correct and if the sales terms has changed.
Reply from louis-moto.dk
Thank you very much for your review.
The LouisCard points system was discontinued as of November 1st last year.
However, with your LouisCard, you will continue to enjoy a three-year warranty on all products purchased using the card.
Best regards from your Louis Team!
Verified
Hurtig levering. Produktet er som beskrevet, så alt er som det skal være.
Så 5 stjerner herfra.
/Kent
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Tingene kommer hurtig som altid og der mangler ingen ting 👍
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Communication is terrible!
Communication is terrible, mails just gets ignored as in my first order or reply comes several weeks later, with a totally useless answer.
It is second time I ordered something from the website, the packaging is not filled up, with protective plastic or paper to prevent the products banging into each other and just general protection under transport.
I’m really disappointed!
Verified
Communication is terrible!
Communication is terrible, mails just gets ignored as in my first order or reply comes several weeks later, with a totally useless answer.
It is second time I ordered something from the website, the packaging is not filled up, with protective plastic or paper to prevent the products banging into each other and just general protection under transport.
I’m really disappointed!
Verified
Communication is terrible!
Communication is terrible, mails just gets ignored as in my first order or reply comes several weeks later, with a totally useless answer.
It is second time I ordered something from the website, the packaging is not filled up, with protective plastic or paper to prevent the products banging into each other and just general protection under transport.
I’m really disappointed!
Verified
First order was out of Stock. Got mail with info and full refund, at the same time.
Easy to shop around on tour website
Verified
The shipping went fine, but it is annoying to see, the helmet at sutch big discount a week after buying it 😤
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louis-moto.dk
- louis-moto.dk
- info@louis-moto.dk
- Hamburg, DEU
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louis-moto.dk
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