neuhauschocolates.com/enReviews

: 1,509Excellent

4.88

Reviews for neuhauschocolates.com/en

315 verified reviews in the last 12 months

1,509 total reviews
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the most relevant positive review


3 months ago 
Neuhaus are the best. My only problem is that with Brexit I can receive only for the value of maximum Euro 150. As I often want to buy more than this I have to make multiple orders thus repeating the payment handlings which are cumbersome. Why can Neuhaus not accept a large order and divide it in the shop so that several deliveries can be made without British dues. My credit card was recently stopped by Neuhaus because I made several payments in a short time which perhaps you found this suspicious. Do not put Brexit burden to your client.
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the most relevant critical review


3 months ago 
I would like to rate the chocolate but it has yet to be delivered. Neuhaus’ chosen company UPS have been unable to act on an instruction to deliver to a UPS collection point. They offer apologies but no action. Sadly I have had no support from Neuhaus’ customer service either. After this sorry experience I have decided to stop buying Neuhaus chocolate. While pervious purchases have been delicious, this sort of experience leaves a bad taste in the mouth. https://www.facebook.com/254239141265334/posts/5096876143668252/?d=n
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Reviews for neuhauschocolates.com/en

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 Verified review
19 days ago 
Lovely chocolates and amazing packaging. My only complaint is that my favourite Neuhaus (Manon Sucre Cafe!) is not available online.
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Answer by neuhauschocolates.com/en
2 days ago
Thank you for the compliment! Because the Manon Sucre is an artisanal product and we cannot guarantee its condition through an online delivery, we have decided to offer them only via our stores.
 Verified review
18 days ago 
Arrived in perfect condition: suitability packed and insulated against the hot weather. Beautiful chocolates and fantastic service.
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Answer by neuhauschocolates.com/en
8 days ago
Top!
 Verified review
10 days ago 
Delicious not cheap but worth every penny bought this lot for fathers day highly recommend and will certainly be buying again
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Answer by neuhauschocolates.com/en
8 days ago
🤩
 Verified review
22 days ago 
extraordinario, el envio muy cuidado , llegaron perfectamente a pesar del calor. el mejor chocolate del mundo, gracias
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Answer by neuhauschocolates.com/en
2 days ago
Super! Thank you for the compliment!
 Verified review
15 days ago 
Truly fast shipping, and the best chocolates in the world. Honestly exquisite, and a real pleasure.
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Answer by neuhauschocolates.com/en
8 days ago
🤩
 Verified review
25 days ago 
The quality of the product is without compare and the Customer Service is the best in the world.
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Answer by neuhauschocolates.com/en
23 days ago
<3
 Verified review
3 days ago
Great! Fast delivery! Came in a thermo bag with cool pack which is great on these hot days.
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Answer by neuhauschocolates.com/en
2 days ago
Great to hear!
 Verified review
9 days ago
Good service and delivered on time. Was a gift and the recipients loved the chocolates
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Answer by neuhauschocolates.com/en
8 days ago
Super!
 Verified review
Yesterday 
Easy to shop online. fast delivery. Clear webshop and precise.
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 Verified review
10 days ago 
After a little problem with the first order, everything is OK!
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Answer by neuhauschocolates.com/en
8 days ago
Glad we could solve this!
 Verified review
8 days ago
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Answer by neuhauschocolates.com/en
8 days ago
👍
 Verified review
20 days ago
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Answer by neuhauschocolates.com/en
8 days ago
🤩
 Verified review
20 days ago
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Answer by neuhauschocolates.com/en
8 days ago
👍
 Verified review
22 days ago
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Answer by neuhauschocolates.com/en
21 days ago
Wauw!
 Verified review
2 months ago
Site esthétique et simple d'utilisation. Très rapidement livré (retrait en magasin très bien car on peut récupérer après le travail), emballage elegant fait avec soin. Beaucoup apprécié la possibilité d'écrire une note personnelle accompagnant les chocolats. Celle-ci est glissée dans une enveloppe élégante et ajoute une délicatesse supplémentaire au présent offert.
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Answer by neuhauschocolates.com/en
1 month ago
Super !
 Verified review
2 months ago
I have been a client for many years. Neuhaus chocolates are the best in my opinion. The quality is first class, there is a nice variety of different flavours. It is expensive but well worth the cost.
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Answer by neuhauschocolates.com/en
1 month ago
Thank you for being such a loyal customer!
 Verified review
2 months ago
The best chocolates that I have ever tasted. Will be buying again and again (already have) I have had the advent calendar, Easter egg and boxes of chocolates and all have been amazing.
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Answer by neuhauschocolates.com/en
1 month ago
Wauw! Thank you for your feedback
 Verified review
1 month ago 
The best chocolate bonbons in the world. Fast shipping and perfect packaging.
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Answer by neuhauschocolates.com/en
21 days ago
Wauw nice compliment!
 Verified review
2 months ago
Very queek service, good information on mail and Nice packige
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Answer by neuhauschocolates.com/en
1 month ago
Top
 Verified review
1 month ago
Super lecker, schnell geliefert und super verpackt!!!!
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Answer by neuhauschocolates.com/en
21 days ago
Super!