neuhauschocolates.com/en reviews | Read 1,369 neuhauschocolates.com/en reviews

Reviews for neuhauschocolates.com/en

4.88/5.00

Excellent

How is the rating calculated?

334 reviews in the last 12 months

5 stars

93 %

4 stars

5 %

3 stars

1 %

2 stars

1 %

1 star

1 %

1,369 total reviews

the most relevant positive review

10 months ago

Bram M. from Beeston

I have yet to taste better chocolates than Neuhaus. Even among the stiff Belgian competition they are superior. The chocolate coating is a perfect balance of sweet and bitter, and the fillings are all imaginative and beautifully executed variations on classic themes like ganache, praline and gianduja. They don't come cheap so need to be enjoyed in moderation, but they really are worth every penny.

Answer by neuhauschocolates.com/en

10 months ago

What a nice compliment for our products

the most relevant critical review

11 months ago

Michael K. from London

Ordered a chocolate Easter egg which was due for delivery tomorrow and was told today that they have run out and won’t be making and/or sending anymore. I fail to understand how they can confirm the order and take payment and then a week later say you can’t have it. We spend a lot of money on Neuhaus products but not anymore we will now switch to another more reliable brand.

Answer by neuhauschocolates.com/en

11 months ago

We are very sorry to hear this. Our Customer Care team will contact you, so that we can find a solution to this problem.

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Positive

Critical

10 months ago

Bram M. from Beeston

Answer by neuhauschocolates.com/en

10 months ago

What a nice compliment for our products

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11 months ago

Michael K. from London

Answer by neuhauschocolates.com/en

11 months ago

We are very sorry to hear this. Our Customer Care team will contact you, so that we can find a solution to this problem.

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What other customers say about their experience with neuhauschocolates.com/en

10 days ago

Agneta L. from Stockholm

The chocolate is perfect and the delivery is often surprisingly fast. So when you long for your treat you don’t have to wait long before it’s home with you.

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Petra L. from Wiesbaden

sooooo goood!!! Quick delivery and perfect quality! we love the variety of different creations especially the new valentine's collection!

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4 days ago

Pilar F. from Murcia

Magnífica presentación y sabores. Me encanta el chocolate, solo, con sabores, con licor, con relleno ... Calidad garantizada.

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20 days ago

Amazing delivery and customer service! Perfect, and really happy with Neuhaus!

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21 days ago

Perfectly arrived, two wonderful ballotins. Excellent quality!

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1 month ago

Tasty chocolate, fast delivery and excellent customer service.

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20 days ago

Paulo B. from Brest, France

Best truffles ever and great customer service when needed ;)

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17 days ago

Deniz M. from Schmitten

Excellent chocolate and first class service

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8 days ago

easy and speed service. no problem at all

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19 days ago

Good quality, quickly delivered

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11 days ago

Excellent

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9 days ago

Christa S. from Cuxhaven

Wunderbar

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22 days ago

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2 months ago

Willi T. from Düsseldorf

Since I already knew Godiva/Neuhaus products from my trips to Belgium very well, now an Advent calendar was ordered. At the same time it also had to be noble chocolates. As for quality, everything was of course excellent - as expected. Service more than perfect. Processing and delivery super. Thank you very much.

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2 months ago

N. S. S S. from The Hague

I love neuhaus chocolates esp. their dark chocolate which suits me very much because I am diabetic. The delivery was fast and everything went excellently. I would love to recommend a free shipping for orders 20 euros or above. In this way, we can purchase our lovely chocolate quite frequently.

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2 months ago

UPS were hopeless - they would not deliver to a second floor flat and the parcel had to be collected - they wouldn’t even leave the compensation gift. It was a very difficult place to collect from without a car. Spoilt the present really. The customer service however was excellent

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2 months ago

Bram M. from Beeston

Neuhaus are in a league of their own, their chocolates are by far and away the best (and as a Belgian, I speak with some authority). Delivery is secure and very fast indeed, and I am delighted I can now get a steady supply. I can't recommend Neuhaus highly enough!

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1 month ago

Kevin C. from Bedford

Chocolates are wonderful and my wife’s favourite. Bought the Christmas selection as a surprise for her. However, my wife received the delivery, which was in a beautiful Neuhaus labelled box. So now she knows what she’s getting “as a surprise”.

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2 months ago

Sono davvero contenta di aver acquistato sul sito direttamente in Belgio perché la consegna è stata molto veloce e sono stata anche omaggiata di due buonissimi prodotti! Molto apprezzato!

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2 months ago

Lucía F. from Nigrán - Spain

One - if not the one - best Belgian chocolates, so easy to shop and quick to deliver, with no issue with the chocolates in any year time. I have bought several times and I will repeat!

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neuhauschocolates.com/enReviews

: 1,369Excellent

Reviews for neuhauschocolates.com/en

334 reviews in the last 12 months

the most relevant positive review

the most relevant critical review

Read the most relevant positive or most relevant critical review

What other customers say about their experience with neuhauschocolates.com/en

Reviews for neuhauschocolates.com/en

334 reviews in the last 12 months

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