EASY-surfshop.comReviews:
427 reviews in the last 12 months2,309 total reviews
Excellent
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Top positive review
Aug 21, 2023
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Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .
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Top negative review
Jun 12, 2023
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I have a prepaid order from you, done almost a month ago, but the delivery hasnt completed yet...
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Reviews for EASY-surfshop.com
2 days ago
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I can’t rate since the purchase isn’t anywhere near yet
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Aug 21, 2023
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Answer by EASY-surfshop.com
Sep 11, 2023
Dear Morten,
We noticed a negative review about our store. Could you please tell us what happened and if you could consider revising it? We put in our best effort to serve you 100%, we sent your board on time, so we're unsure why we received only one star from you. Thank you in advance for your response and for possibly reconsidering your review; it might just be a simple misunderstanding. Wishing you a great day ahead and good winds! EASY-surfshop Team
Jun 5, 2023
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no delivery after weeks when as a first time user I was told a couple od days....
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Answer by EASY-surfshop.com
Jul 3, 2023
We sincerely apologize for the delay in the delivery of your package through DHL. We understand the frustration and inconvenience this has caused you, and we take full responsibility for the situation.
The delay was beyond our control and was due to unforeseen circumstances in the shipping process. We have been in close communication with DHL to address the issue and expedite the delivery as soon as possible.
We hope you are satisfied with the equipment. Wishing you good winds! EASY-surfshop Team
Jan 21, 2023
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