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certified since: Nov 26, 2015
updated on: Nov 29, 2022
EASY-surfshop.com is checked and certified according to the Trusted Shops quality criteria
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Reviews for EASY-surfshop.com
This is how we ensure that reviews come from real consumers.
the most relevant positive review
2 days ago
I placed a first order from Korea after finding the shop online.
As I had never ordered anything from Poland before I was initially considering whether to order or not. What convinced me to order was the professional recommendation of equipment tailored to my surfing level, local and questions.
The items arrived within a few weeks and quality excellent. Also, I think the price is good compared to what I find in Korea.
I placed a second order and all items arrived well.
I will continue ordering here in the future.
One point that can be improved is to be more reactive about payment issues. My bank transfer took almost a month to arrive in Poland and be confirmed on the shop side which seems a bit long and made me worried.
But it ended up arriving so I'm happy now.
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the most relevant critical review
May 2, 2022
Order placed 13 APR for items that were supposedly in stock. Now almost 3 weeks later and the items have still not been shipped. I have followed up numerous times and also requested partial shipment for those items that are in stock. But they are always just a few days away from shipping, until those few days pass and still nothing.
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Reviews for EASY-surfshop.com
Verified review
Aug 23, 2022
delivery after 15 days.
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Answer by EASY-surfshop.com
Sep 21, 2022
Dear Alberto,
thank you for your opinion. We always do our best to deliver your parcels as quickly as possible, however you ordered a fin from an external warehouse, and had to wait, as you knew, moreover, you live in Sicily, not on the mainland... Have a nice day! EASY-surfshop Team
Verified review
May 2, 2022
Order placed 13 APR for items that were supposedly in stock. Now almost 3 weeks later and the items have still not been shipped. I have followed up numerous times and also requested partial shipment for those items that are in stock. But they are always just a few days away from shipping, until those few days pass and still nothing.
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Verified review
Dec 8, 2021
Two weeks hava passed already after the payment, the order has not been shipped.
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Verified review
May 31, 2022
I have not received my ordered. It's almost 2 months.
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Answer by EASY-surfshop.com
Jun 7, 2022
Thank you for your opinion. Unfortunately, it's true, your package has been lost. This very rarely happens, but it did. We move heaven, earth and water to find your goods. We hope for a happy ending, and if that proves impossible, we'll refund your money. As a customer, you can count on us. Keep in touch, your EASY-surfshop Team
Verified review
Jul 7, 2022
You ask me to rate and I dont have my order yet!!!
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