EASY-surfshop.com- Logo - reviews

EASY-surfshop.com
Reviews:

351 reviews in the last 12 months2,503 total reviews  

4.90
Excellent

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Valid

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Most relevant positive review

Aug 21, 2023
 Verified review
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .

Most relevant negative review

Dec 6, 2023
 Verified review
Customer care mostly absent, improve knowledge of digital payments, and relative installment. Reduce delivery cost absolutely. Price are good.
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Reviews for EASY-surfshop.com

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7 days ago
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11 days ago
 Verified review
1. Deliver on time please.. If not 2. React on time please I miss the Item I have now in front of my door
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Answer by EASY-surfshop.com
2 days ago
Thank you for your bad opinion. It is always a lesson for us to improve and reflect on the overall operation of our store. We grow and develop thanks to customers like you. We are sorry that you ordered the goods at the last moment before your trip. We never recommend such a solution and even advise against placing an order in such cases, but that was your decision. By ordering at the last minute, you took a risk. We did our best to send the package as quickly as possible. After shipping, the package was in the Czech Republic on 28.06, which is within the agreed 3-day timeframe. For the future, we recommend allowing an extra day to avoid any stress. We are always helpful, but we don't have miracles, magic, or supernatural powers among our skills yet ;) Wish you good winds and no hard feelings. EASY-surfshop Team
Aug 21, 2023
 Verified review
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Answer by EASY-surfshop.com
Sep 11, 2023
Dear Morten, We noticed a negative review about our store. Could you please tell us what happened and if you could consider revising it? We put in our best effort to serve you 100%, we sent your board on time, so we're unsure why we received only one star from you. Thank you in advance for your response and for possibly reconsidering your review; it might just be a simple misunderstanding. Wishing you a great day ahead and good winds! EASY-surfshop Team