EASY-surfshop.com- Logo - reviews

EASY-surfshop.com
Reviews:

325 reviews in the last 12 months2,433 total reviews  

4.89
Excellent

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Certified since: Nov 26, 2015
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EASY-surfshop.com fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

Aug 21, 2023
 Verified review
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .

Top negative review

Dec 6, 2023
 Verified review
Customer care mostly absent, improve knowledge of digital payments, and relative installment. Reduce delivery cost absolutely. Price are good.
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Reviews for EASY-surfshop.com

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Mar 21, 2024
 Verified review

Nice prices, fast en good service

Nice prices, fast delivery , overall very good service. Trustfull and very good online shop for all your watersportgear.
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Answer by EASY-surfshop.com
Mar 22, 2024
Thank you so much for your kind words and positive feedback! We have been working on customer trust for years and it is nice to know that we are successful. If you ever need anything else, don't hesitate to reach out. Happy adventuring on the water!
Mar 27, 2024
 Verified review
Adam was as usually very helpful and got me what I needed.
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Answer by EASY-surfshop.com
Mar 29, 2024
Thank you for taking the time to share your experience! It's customers like you that make our job rewarding :)
Mar 7, 2024
 Verified review

Everything correct from start to finish, very professional.

Hubo un problema con el pedido y fui bien atendido en todo momento, me dieron posibles soluciones, pero al final tuve que pedir un rembolso, son claros y profesionales. Volveré a comprar en otra ocasión.
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Answer by EASY-surfshop.com
Mar 7, 2024
La transparencia y profesionalismo en este tipo de situaciones son fundamentales para mantener la confianza del cliente. Espero que en tu próxima compra todo vaya sin contratiempos. Si necesitas ayuda en el futuro, no dudes en contactarme. ¡Gracias por compartir tu experiencia! EASY-surfshop Team
Mar 1, 2024
 Verified review

Exceptional service!

Exceptional customer service, as always! I'd like to especially thank Donia for her patiance with all my queries and questions back and forth prior purchase.
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Answer by EASY-surfshop.com
Mar 5, 2024
Thank you so much! Donia will be over the moon to hear your kind words. We're all about making sure your experience rocks, so if you ever need anything else, don't hesitate to reach out. We're here to help!. Cheers! EASY-surfshop Team
Mar 11, 2024
 Verified review
Very good advice (=> Adam!), quick delivery and very good communication about every step in th eordering process. Good products.
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Answer by EASY-surfshop.com
Mar 16, 2024
Thanks Ralf, nice to read.
Mar 12, 2024
 Verified review
Very good and friendly advice by Adam. Good and detailed communication about shipping.
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Answer by EASY-surfshop.com
Mar 16, 2024
Adam informed :). Adam said: Thanks! If you need anything in the future just open the Live Chat and we're there.
Mar 11, 2024
 Verified review
Very efficient service with excellent comms
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Answer by EASY-surfshop.com
Mar 16, 2024
You're welcome. We'd be happy to help in the future too.
Mar 5, 2024
 Verified review
Very good and fast delivery, just perfect!)
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Answer by EASY-surfshop.com
Mar 16, 2024
Thanks!
Mar 11, 2024
 Verified review
Beautiful item and fast delivery
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Answer by EASY-surfshop.com
Mar 16, 2024
Thank you for your purchase. #iSurfwithEASY
Mar 15, 2024
 Verified review
Jednoduché, rýchle... Pohoda
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Answer by EASY-surfshop.com
Mar 16, 2024
Veľmi pekne ďakujeme a odporúčame aj do budúcna. Dobrý vietor!
Mar 2, 2024
 Verified review
Quick response and shipment.
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Answer by EASY-surfshop.com
Mar 22, 2024
Thank you for your positive review!
Mar 15, 2024
 Verified review
great customer service
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Answer by EASY-surfshop.com
Mar 19, 2024
Thank you for your feedback, and we're delighted to hear that you're satisfied! See you at the spot or at your next purchase!
Mar 19, 2024
 Verified review
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Answer by EASY-surfshop.com
Mar 22, 2024
Thank you for your opinion. We wish you fantastic adventures on the water.
Mar 18, 2024
 Verified review
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Answer by EASY-surfshop.com
Mar 19, 2024
Thank you so much for awarding us with a 5-star rating! Your feedback means the world to us and we're thrilled to hear about your positive experience. Thanks again!
Mar 16, 2024
 Verified review
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Answer by EASY-surfshop.com
Mar 19, 2024
Wow! Thanks a bunch for the stellar 5-star rating! Your feedback fuels our passion for excellence. Wish you good winds.
Mar 15, 2024
 Verified review
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Answer by EASY-surfshop.com
Mar 19, 2024
Thank you for the5 stars. We hope to see you again at EASY-surfshop for your next purchases.
Mar 12, 2024
 Verified review
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Answer by EASY-surfshop.com
Mar 19, 2024
We sincerely thank you for the highest possible rating of our store and for taking the time to provide such valuable feedback. Wish you good winds.
Mar 9, 2024
 Verified review
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Mar 5, 2024
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Mar 4, 2024
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Answer by EASY-surfshop.com
Mar 16, 2024
What an honour :)