I have a prepaid order from you, done almost a month ago, but the delivery hasnt completed yet...
Answer by EASY-surfshop.com
Jul 3, 2023
We apologize for the delay in completing the delivery of your prepaid order. I understand your frustration, and I sincerely apologize for any inconvenience this may have caused you. We are actively working to resolve the issue with the O'neill warehouse. The issue was due to a backlog at our central warehouse, which caused a two-week delay. Thank you for your understanding and patience. Good Winds!
Thank you for your opinion, but:
"Please cancel this order. I have placed a new one"
"Thank you for your information"
Ewa - Customer service
It seems like we received too few stars ;) Maybe you fell asleep while counting them, we understand... ;)
We recommend ourselves for the future.