EASY-surfshop.com- Logo - reviews

EASY-surfshop.com
Reviews:

409 reviews in the last 12 months2,408 total reviews  

4.89
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Nov 26, 2015
The Trustmark indicates trustworthy online retailers.
EASY-surfshop.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Aug 21, 2023
 Verified review
Better would be to respect the delivery time expectation. so that 3-10 days is not two or three weeks .

Top negative review

Dec 6, 2023
 Verified review
Customer care mostly absent, improve knowledge of digital payments, and relative installment. Reduce delivery cost absolutely. Price are good.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for EASY-surfshop.com

Filter
 Sort by  
Relevance
Jun 12, 2023
 Verified review
I have a prepaid order from you, done almost a month ago, but the delivery hasnt completed yet...
Report review
Answer by EASY-surfshop.com
Jul 3, 2023
We apologize for the delay in completing the delivery of your prepaid order. I understand your frustration, and I sincerely apologize for any inconvenience this may have caused you. We are actively working to resolve the issue with the O'neill warehouse. The issue was due to a backlog at our central warehouse, which caused a two-week delay. Thank you for your understanding and patience. Good Winds!
JM
Jorge M.
Lisbon, Portugal
Oct 19, 2023
 Verified review
Report review
Answer by EASY-surfshop.com
Oct 27, 2023
Thank you for your opinion, but: "Please cancel this order. I have placed a new one" Customer "Thank you for your information" Ewa - Customer service It seems like we received too few stars ;) Maybe you fell asleep while counting them, we understand... ;) We recommend ourselves for the future. EASY-surfshop Team