expresta.eu Reviews:
Review summary
Reviews for expresta.eu are consistently positive. Customers consistently praised the high quality of printing, materials, and finished products. Fast production, shipping, and turnaround times were frequently highlighted as strong points. Communication with the support team and designers was described as responsive, professional, and helpful. Customer service was widely recognized for being friendly, accommodating, and solution-oriented, especially when resolving issues quickly. The website and ordering process were valued for their ease of use and user-friendly tools. Pricing was generally considered fair, affordable, and good value. Some customers mentioned occasional issues with color accuracy or glue strength. There were a handful of reports about delays in production, shipping, or communication. A few customers noted missed replies from support or incomplete resolutions to their problems. Additionally, some users expressed concerns about rising costs, insufficient bulk discounts, or areas where website instructions and interface could be improved.
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Reviews for expresta.eu
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Communication prior to the order placement - excellent. Order execution - excellent. Quality of the product - excellent.
Improvement areas:
- instructions to upload covers (of the book) unclear, you can hardly manage ityourself and are uncertain of the effects until consulted with the operator - should be as user friendly as the main content
- invoice is "no go" in its payment section: if paid by credit card upfront (i.e. on the order placement), the invoice should clearly state it ("paid in full") instead of "Outstanding amount to be paid: PLEASE DO NOT PAY" - which is neither adequate, nor gramatically correct (amount is a number) - and it raises suspicions on whether the service had already been paid or maybe it is free of charge (DO NOT PAY!).
Answer by expresta.eu
Thank you very much for your feedback. Have a nice rest of the day.
Perfect results first try, thanks. The first batch of books are already sold out - wasn't even intending to sell
Answer by expresta.eu
Thank you for your positive review. We are pleased with your satisfaction.
Have a nice day :).
Always great, outstanding quality and service, thank you:) only issue in the past is that the matte white labels have extremely weak glue and it doesn't stick properly neither to paper nor glass. Other companies have the option to choose the strength of the glue for each label material type
Answer by expresta.eu
Thank you very much for your feedback. Have a nice rest of the day.
Very good quality and finish. Professional and efficient. Fast delivery
Answer by expresta.eu
Thank you for the fantastic feedback! Fast, professional, and high-quality – that is exactly what we aim for with every order at Expresta. We appreciate your trust and look forward to your next order. :)
Great experience from start to finish. Graphist was pro-active, made the needed adjustments for a great outcome.
I'm very happy with the service, delivery and final product.
Answer by expresta.eu
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you had a great experience from start to finish and that you appreciated our graphic designer’s proactive approach and adjustments. We truly appreciate your trust and look forward to working with you again in the future!
Great contact. The team clearly wanted to do a great job, and it wasn't a large order, so I really appreciated that.
Answer by expresta.eu
Thank you so much for your kind words! We believe that every order deserves our full attention, regardless of its size. It was a pleasure working with you, and we’re thrilled to hear you appreciated our team's efforts. We look forward to your next project :)
The team at Expresta are brilliant!
My designs are always very well-proofed by a great team of graphic designers which gives me the confidence to make bulk orders. The quality of each print out is fantastic - the cards are perfectly prepared for neat folds, the fine-line artwork is perfectly printed with no smudging or print errors and the delivery time is very good. Highly recommend Expresta for any printing needs!
Answer by expresta.eu
Thank you for taking the time to review. Customer satisfaction is our priority. Have a wonderful
day.
I fucked up with the sizing for one of my prints (my bad haha), but other than that the service was great and the quality is outstanding. Will definitely be ordering more.
Answer by expresta.eu
Thank you for your kind feedback 😊.
We’re sorry that the size of one of the prints didn’t turn out as expected. In the future, we’ll be happy to help — feel free to reach out already when placing your order and we’ll fine-tune everything together to make sure it’s exactly right.
You can contact us by email at info@expresta.eu or by phone at +421 221 023 233 every working day from 7 AM to 7 PM.
We’re very glad you were happy with the service and quality, and we look forward to your next order!
A pity the my e-mail was not answered
I like the quality of the print work. It is a pity that my e-mail was not answered and the request I did there was ignored.
Answer by expresta.eu
Hello,
thank you for your positive feedback. We are pleased to hear that you are satisfied with the print quality. Regarding the missing response, we have checked our system, but unfortunately, we were unable to find any unanswered emails. We only have records of two requests for the graphic designer, both of which were processed and completed.
If we have overlooked anything, please let us know, and we will be happy to investigate the matter further.
For any further questions, please do not hesitate to contact us at: complaints@expresta.eu.
Have a nice rest of day.
Very Good Print and Quality
Everything was perfect, except one small mistake, which is most probably the mistake from designer/editor, that came after review. I did not notice it at first and it is very subtle at the back of the print, anyways still present.
Answer by expresta.eu
Hello,
thank you very much for your positive review. We are very pleased to hear that you were satisfied with the completion of your order.
We are sorry for the minor issue you mentioned. Despite the final inspection, it can occasionally happen that a subtle detail is overlooked during the artwork approval process. If you would like us to review the situation more closely or find a suitable solution, please do not hesitate to contact us – we will be happy to look into it.
Thank you for your trust, and we look forward to any future cooperation.
Everything is great. Quality, communication, speed. We are very satisfied with the cooperation.
Answer by expresta.eu
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the quality, communication, and speed of our service. It’s a pleasure working with you, and we look forward to continuing our cooperation 😊
Expresta printed high-quality and delivered on time.
I will surely be a returning customer.
Answer by expresta.eu
Thank you so much for your feedback! We are thrilled to hear that the quality and timing of your order met your expectations. Knowing that you'll be a returning customer is the best compliment we could receive. We look forward to seeing you at Expresta again soon!
good work, but you cannot send questionnaire before i've received the books!
Answer by expresta.eu
Thank you for your positive review:). We are very glad to hear that you have received the books and that you are satisfied with them. Regarding the questionnaire, please accept our apologies – it is sent out automatically by an external system, and we do not have direct control over its timing.
We look forward to our further cooperation with you.
excessively long production times
When your website states that the production time is three business days, but the order takes almost two weeks, that is unacceptable. Many people rely on printed materials for important events and conferences, as was the case for us. This situation caused us a great deal of stress.
Of course, we appreciate your staff for responding to our questions and staying in touch, but overall, such a delay in delivery timelines is not acceptable.
Answer by expresta.eu
Thank you for your feedback. We sincerely apologize for the stress caused by the timing of your order. We would like to clarify that the production lead time (in this case, the 'Relax' option of 3+ business days) begins only after the final print files are approved. Your order was approved on April 13th and completed by April 15th, which is actually ahead of our standard 3-day schedule once production started. The delay prior to this was due to waiting for editable source files, as the original documents could not be processed for high-quality print. We appreciate your kind words about our communication and hope to provide a smoother experience for your future events.
Excellent quality paper and print finish with very good biding. Quick service
Answer by expresta.eu
We appreciate your feedback! It’s great to know you're happy with the paper quality and the binding. Quality and speed are our top priorities at Expresta. Thanks for choosing us and see you next time!
Issue with Cover Print Color Accuracy
I’ve been happy with all my previous orders — the quality and color accuracy were great. However, in the most recent order, there was a significant deviation in the cover color. It looks noticeably different from the previous prints, even though the same files and settings were used. I contacted support and sent a copy at my own expense for review, but they don’t seem in a hurry to offer any solution.
Upd: The issue has been fully resolved, and I’m very happy with the final result. This experience gave me confidence that Expresta takes their work seriously and cares about customers. Many thanks to the team for their professionalism — I’ll be glad to continue working with you in the future.
Answer by expresta.eu
Thank you for taking the time to review. Customer satisfaction is our priority. Have a wonderful
day.
Great work!Ordered custom desgin round stamp. beautifully done! Thank you.
'Nina Rosewood
Answer by expresta.eu
Thank you so much for your lovely review, Nina! 😊
We’re delighted to hear that you’re happy with your custom-designed round stamp and that it turned out beautifully.
It was a pleasure working on your order — we look forward to creating something for you again in the future!
Excellent!
Good quality, fast and professional service.
Answer by expresta.eu
Thanks for the 5-star rating! We’re so glad you enjoyed your experience and we hope to welcome you back very soon.
Quick, efficient, professional.
Answer by expresta.eu
Thank you for your positive review! We really appreciate it and hope to see you again.
I’ve had a fantastic experience working with Expresta. They were incredibly responsive and efficient throughout the entire publishing process. Communication was always prompt, and I felt supported every step of the way.
What really stood out to me was how they handled an issue I had with the delivery of my author copies. When the original carrier had problems fulfilling the order, the team didn’t hesitate—they quickly arranged a new shipment using a different carrier, completely free of charge. That level of customer service and commitment to their authors is rare and truly appreciated.
I highly recommend Expresta to any author looking for a reliable, professional, and supportive publishing partner.
Answer by expresta.eu
Thank you for the review. We care about the satisfaction of our customers. We will look forward
to further cooperation. Have a nice rest of day :).
