Review summary
Customers consistently praise the high quality of the printed products, materials, and finishing. Support staff are widely described as responsive, helpful, and professional, with many customers citing exceptional experiences and quick problem resolutions. Fast production and delivery times are frequently highlighted, and clear, prompt, and friendly communication is appreciated, particularly with designers and support. Customers also value the professional guidance and suggestions provided by designers, which often improve the final product. The website is often described as easy to navigate and includes useful features like instant quotes and previews. Prices are generally considered fair or competitive, with some customers appreciating discounts. A few customers report delays and unmet promised timelines for production and delivery. There are occasional complaints about unclear instructions or missed responses in communication, as well as suggestions for improvements to website instructions or options. Some customers note price increases or higher costs for certain options, and there are isolated complaints about product quality.
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Verified
Extremely high quality from start to finish, in every part of the process. Customer service and quality is excellent.
Reply from expresta.eu
Thank you for the fantastic feedback:).
We're proud to hear that our customer service and quality met your expectations from start to finish. We look forward to your next project with us.
Verified
Fantastic service and quality all around
My graphic designer was quick and efficient. I designed my own cover, but a few changes and tweaks were needed. I am so happy with my books. The quality is exceptional. Paper quality is 5 out of 5 stars. The cover is beautiful and the shine just really makes it. They also came a week earlier than was expected I was delighted! Thank you so much Expresta I will be back for more books in the future!
Reply from expresta.eu
Thank you for taking the time to review. Customer satisfaction is our priority. Have a nice rest of day :).
Verified
Absolutely brilliant thanks!
I have printed 3 different books with Expresta
Graphic designer Lucia did an amazing job on the latest two!
Customer service chat person Tomas gave helpful advice on paper selection
Colour marching in first two books was excellent - I’m waiting for the 3rd book but advice was given regarding the colour matching on 3rd
Delivery arrived as promised, solid robust boxes which ensured the books arrived in top condition!
Was delighted with them
Thank you the Expresta Team my next book will be with you shortly!!
Reply from expresta.eu
Thank you for the review. We care about the satisfaction of our customers. We will look forward to further cooperation.
You have made us very happy. Have a great day.
Verified
Fast reaction and helpful
Fast reaction, qualified responses and advices, flexible, paying attention and willing to help also to smaller players.
Reply from expresta.eu
Thank you so much for this wonderful feedback! We strongly believe that every partner, regardless of their size, deserves top-quality support, qualified advice, and full attention. Being flexible and helping smaller players grow is highly important to us. Thank you for your trust, and we look forward to supporting your business in the future.
Verified
Fast efficient service
Fast, efficient editing, very helpful and responsive to requests. Excellent quality products
Reply from expresta.eu
Thank you for the fantastic feedback:).
We're glad we could help with fast editing and responsive service to deliver excellent quality products. We look forward to your next order.
Verified
Preisleistungsverhältnis
Website was easy to use, to estimate the cost of production (lots of options to consider for materials). Great price, reasonable production time and communication.
Reply from expresta.eu
Thank you for the detailed feedback! We’re glad you found our website and cost estimator easy to navigate. Offering a wide range of materials and options is important to us, so it’s great to know it helped you tailor your project. We appreciate your praise for our pricing and communication, and we look forward to your next order!
Verified
Ema is an excellent sales Rep, very responsive. Your website makes it easy to place orders. Products received as expected with timely delivery. Well done.
Reply from expresta.eu
Thank you for your kind words and great review! We are very happy that you are satisfied with our colleague Ema, as well as with our website, ordering process, and delivery. Your satisfaction is our priority, and we will continue to do our best to provide the highest level of service.
Verified
First of all the quick response! And that your stuff are polite and they are willing to help fast and efficient.
Reply from expresta.eu
Thank you so much for your kind words! We are delighted to hear that you experienced a quick response and found our staff polite, helpful, and efficient. Providing fast and reliable support is our top priority, and feedback like yours is the best motivation for our entire team. We look forward to your next order!
Verified
I asked for an express printing and the service was outstanding!
Reply from expresta.eu
Thank you for the amazing feedback! Fast turnaround and top-tier service are exactly what we aim for here at Expresta.
We are so glad we could deliver exactly what you needed. See you on your next express project!
Verified
Perfect postcards!
Great printing, colours true to what I designed and fast turnaround! Friendly service. Thanks and will always order again.
Reply from expresta.eu
Thank you so much for your kind words!
We’re delighted to hear that the print quality and colours matched your design, and that you were happy with the fast turnaround and our service.
We truly appreciate your support and look forward to your next order!
Verified
They help you , correct and fast communication !
Reply from expresta.eu
Thank you for your positive review. We are pleased with your satisfaction.
Verified
Very impressed by the excellent service that Expresta offer
Reply from expresta.eu
Thank you so much! We are glad you had a great experience and we can't wait to print for you again. Have a wonderful day!
Verified
High quality and fast service!
Fast service, high quality material and service!
Reply from expresta.eu
Thank you so much for your great review. We are delighted to hear that you were satisfied with our speed, high-quality materials, and service.
We truly appreciate your feedback and look forward to working with you again :).
Verified
Very satisfied
Final result was perfectly aligned with my request and indications.
Reply from expresta.eu
Thank you for the great review:)
We're glad we could bring your requests and indications to life perfectly. We look forward to working with you again.
Verified
I thought the stickers will be individually cut, not on sheets.
Hi
The good, very cheap and quick!
The bad:
I thought the stickers will be individually cut, not on sheets. Having clearer communication about that would be better...
Verified
Quick, smooth and precise design and delivery. And fair price! Thank you so much for the service.
Reply from expresta.eu
Thank you for your kind words:)
We’re delighted that you were happy with our design, speed, and pricing. It was a pleasure serving you, and we look forward to your next project.
Verified
Assistance of customer care. Speed. Responsiveness. Quality. Price. Reliability.
Reply from expresta.eu
Thank you so much for this comprehensive feedback! We are thrilled to hear that our customer care, speed, quality, price, and reliability all met your expectations. Keeping every single one of these factors at a high level is our ultimate goal. We truly appreciate your trust and look forward to your next order!
Verified
I love Expresta. The quality is always amazing and so is the team.
Reply from expresta.eu
Thank you so much for the love! We are absolutely thrilled to hear that you are always happy with our quality and our team. Feedback like yours is the biggest motivation for all of us to keep doing our best. Thank you for being a valued customer, and we look forward to your next project!
Verified
Very pleased with the print quality of our title “Pushpin Too Circumnavigation of Ireland and Beyond”. Very helpful with our PDF’s.
Reply from expresta.eu
Thank you for the 5-star review! It was great to assist you with the files for your title. Quality and helpfulness are at the core of our service, and we’re happy to hear you’re pleased with the print finish. See you next time at Expresta!
Verified
Excellent
Perfect communication, fast turnaround time, great price and excellent quality. Very happy with the repro manuals that Expresta printed for me.
Reply from expresta.eu
Fantastic to hear you're happy with the manuals! Providing excellent quality at a great price is what we do best. Thank you for the 5-star rating and for trusting Expresta with your print project!