Review summary
Customers frequently praise the product quality and enjoy the ease of personalizing products. Many also appreciate the fast shipping and highlight positive experiences with responsive and helpful customer service. However, some express disappointment with material or print details, and several report delays and missed delivery deadlines. There are recurring issues with sizing accuracy, as items may be larger or smaller than expected. A few customers experience errors or limitations in customization options, and some note unhelpful or rigid responses from customer service.
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How Trusted Shops prevents fake reviewsReviewsmonsieurtshirt.eu
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The item was as described but the deliver…
The item was as described, but the delivery service could be improved. I understand that this is an external factor, but it should still be reflected in the estimated delivery date. Due to the delay, the item arrived one week after the date I needed it.
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Refund of delivery coast due to delay
I paid for 2 day delivery but after 2 days the packages wasn’t departed the facility. They refund me the delivery cost without asking them to do it or complain about this. The package arrived after two days. Everything was as I order them.
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Your customer service is amazing! There was an issue with my order and you immediately sent me a new one without me even asking for it .
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Very fast shipping and beautifully made. Great quality. Maybe a bit big compared to normal European sizing.
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Bardzo dobra jakość produktu. Przydatne informacje o kolejnych etapach w dostawie
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Really satisfied!
Easy to navigate e shop
. TSHIRT arrived on time. Good quality
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Super qualité du Tshirt, facilité pour personnaliser soi-même, fiabilité dans la livraison. Et en plus, c'est made in France;
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Great quality - lovely colour (terracotta) - great gift.
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Très mauvaise expérience du début à la fin
- article personnalisé initialement commandé en vert finalement indisponible alors qu’il est resté affiché sur le site,
- couleurs de broderie différentes des visuels et du reste du produit,
- typographies incohérentes entre l’avant et l’arrière (également différentes des visuels présentés sur le site),
- erreurs sur les prénoms brodés (un prénom comportant une faute d'orthographe, un accent supprimé sur le deuxième prénom, et tiret disparu entre les deux prénoms, soit 3 fautes en deux mots...),
- délai de livraison dépassé de plus d’une semaine.
Le plus choquant reste la modification arbitraire du prénom. Lorsqu’on vend des produits personnalisés en Europe, il est essentiel de respecter exactement les prénoms fournis par les clients, sans les “corriger” parce qu'ils ne sont pas courants en France.
En résumé, un cumul d’erreurs et un manque global de sérieux et de professionnalisme, jusque dans les réponses du service client qui a lui aussi réussi à mal écrire mon prénom (qui pourtant est bien français).
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The text on the cap is not as requested. It looks like our children’s names are one. I requested a dot between the names, but there isn’t one and the quality of the text is really poor compared to the images online. However, maybe that is what could be expected at that price level
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great quality, fast shipment, highly recommend
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The product completely met my expectations! However, I paid extra to receive the delivery within 48 hours and only received it one week later.
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Great Quality but slow delivery
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Super fast
Great design
The quality of the fabric could be improved considering the price
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