expresta.eu- Logo - reviews

expresta.eu 
Reviews:

447 reviews in the last 12 months906 total reviews  

expresta.eu- Logo - reviews

expresta.eu 
Reviews:

447 reviews in the last 12 months906 total reviews  

Review summary

Reviews for expresta.eu are consistently positive. Customers consistently praised the high quality of printing, materials, and finished products. Fast production, shipping, and turnaround times were frequently highlighted as strong points. Communication with the support team and designers was described as responsive, professional, and helpful. Customer service was widely recognized for being friendly, accommodating, and solution-oriented, especially when resolving issues quickly. The website and ordering process were valued for their ease of use and user-friendly tools. Pricing was generally considered fair, affordable, and good value. Some customers mentioned occasional issues with color accuracy or glue strength. There were a handful of reports about delays in production, shipping, or communication. A few customers noted missed replies from support or incomplete resolutions to their problems. Additionally, some users expressed concerns about rising costs, insufficient bulk discounts, or areas where website instructions and interface could be improved.

This text was automatically created by an AI system from user reviews.

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Reviews for expresta.eu

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Community member 
1 Reviews
Answer by expresta.eu
Thank you for your positive review. Have a nice day. :)
Community member 
1 Reviews
Has not arrived.
Answer by expresta.eu
Hello, we are sorry to hear that you are dissatisfied. We have checked the details of your order. You have selected the relax production speed and your order is currently in production. A colleague from the sales department will contact you to resolve the situation. Best regards,
Community member 
1 Reviews

Missing booklets

Paid for express 1 day print, 1 day delivery. Still don’t have materials 8 days later. Customer service shrugged and offered no recourse.
Answer by expresta.eu
Hello, we are sorry to hear that you are dissatisfied. We have contacted you by email to explain the situation. We would appreciate it if you could contact us at complaints@expresta.eu in the future in case of any discrepancies. We will be happy to investigate the situation and resolve it to your satisfaction. Have a nice day.
Community member 
1 Reviews
Answer by expresta.eu
Thank you, customer satisfaction is important to us. Have a nice day.
Community member 
1 Reviews
Answer by expresta.eu
Thank you, customer satisfaction is important to us. Have a nice day.
Community member 
1 Reviews
Answer by expresta.eu
Thank you for the positive review. You have made us very happy. Have a great day.
Community member 
1 Reviews

Amazing servis and quality

Amazing service
Answer by expresta.eu
Thank you for your review and we are glad you are satisfied with our customer service.
Community member 
1 Reviews
Answer by expresta.eu
Thank you, customer satisfaction is important to us. Have a nice day.
Community member 
1 Reviews
Answer by expresta.eu
We appreciate your positive review. Have a nice day.
Community member 
1 Reviews
This company is not good to deal with. I paid for two manuals to be printed and bound but three weeks later they have not arrived. When I contacted customer service they said they could print again and recommended I pay more for shipping this time to make sure they arrive.
Answer by expresta.eu
Hello, we are sorry about the situation. As we informed you in our email, when placing your order you selected delivery via the postal services of Asendia. The price of this service is lower compared to other carriers; however, delivery may take longer than with a regular courier. You also contacted us, and we proposed an alternative solution — a free reprint with only the shipping (courier) cost to be covered by you. So far, we have not received any response from you. If you are interested in resolving the situation, please contact us. Best regards,
Community member 
5 Reviews
Answer by expresta.eu
Thank you very much for your feedback. Have a nice rest of the day.
Community member 
1 Reviews
Answer by expresta.eu
Thank you, customer satisfaction is important to us. Have a nice day.
Community member 
1 Reviews
Shipping times were not accurate, items arrived late or not at all.
Answer by expresta.eu
Hello, we are sorry to hear that you are dissatisfied. We have contacted you by email to resolve the situation. Best regards,
Community member 
5 Reviews
Answer by expresta.eu
Thank you for your positive review. Have a nice day. :)
Community member 
1 Reviews
Answer by expresta.eu
Thank you very much for your feedback. Have a nice rest of the day.
Community member 
1 Reviews
Answer by expresta.eu
Thank you very much for your feedback. Have a nice rest of the day.
Community member 
1 Reviews
Answer by expresta.eu
We appreciate your positive review. Have a nice day.
Community member 
1 Reviews
Answer by expresta.eu
Hello, we are sorry to hear that you are dissatisfied. We would appreciate it if you could contact us at complaints@expresta.eu in the future in case of any discrepancies. We will be happy to investigate the situation and resolve it to your satisfaction. Have a nice day.
Community member 
1 Reviews
Answer by expresta.eu
Thank you for your positive review. You have made us very happy.
Community member 
1 Reviews
Answer by expresta.eu
Thank you, customer satisfaction is important to us. Have a nice day.