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How Trusted Shops prevents fake reviewsReviewsielm.fi
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Good quality, slow delivery
Quality of clothes feels good.
I never received the tracking number of my order and delivery took few days longer than estimated.
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Hello iELM Team,
I received the softshell overall and overall I’m very happy with it—thank you!
I just wanted to share a small note of feedback: the zipper feels a little stiff when pulling it over the thigh area, and the fit is slightly snug around the seat.
Otherwise the quality and look are excellent
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. The quality is excellent, and I really like the size and color. I got it on sale, so the price was very reasonable. I love it, and my daughter loves it too. Definitely recommend
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Polviin tarvitsisi vahvikkeet ja huppu saisi olla irrotettava.
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Over two weeks
It took over two weeks for my delivery to come. The website said 3-5 days
Reply from ielm.fi
Hei,
Olemme pahoillamme siitä, että kokemuksesi ei ollut sellainen kuin odotit. Arvostamme todella palautettasi ja pyrimme parantamaan asioita.
Kiitos,
iELM
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The delivery was promised to 3-5 workingdays, i made the order 27.8.25 and it still have not arrived.
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Missä tilaukseni on?
Tilauksen maksamisesta on kulunut 9 päivää, eikä tilausta ole vieläkään toimitettu, vaikka toimituksen ilmoitettiin tapahtuvan 3 päivässä. Tilauksen seuranta ei myöskään ole selvää, sähköpostiin lähetettiin vain maksetun tilauksen numero, mutta seurantalinkkiä ei saatu.
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Items have not been delivered over 7 business days later. Invoice and feedback came before i even get email that the items have been sent....
Reply from ielm.fi
Hei,
Kiitos, että ilmoitit asiasta. Olemme jo tutkimassa ongelmaa ja haluamme korjata sen. Ota yhteyttä asiakaspalveluumme, jotta voimme auttaa sinua suoraan.
Lähetämme kaikki tiedot sähköpostiisi.
Ystävällisin terveisin,
iELM❤️
