boerlind.com/us/
Reviews:

256 total reviews   159 reviews in the last 12 months

Review summary

Customers consistently highlight the high quality and effectiveness of the products, noting positive skin results from their use. The natural, clean ingredients and the avoidance of harmful chemicals are highly appreciated. Many customers find the ordering process easy and user-friendly, and customer service is often described as responsive and helpful. Packaging is praised for its sustainability. However, some customers mention lapses in customer service follow-up or lack of response. Pricing is a common concern, with many finding the products expensive and expressing a desire for more discounts or affordability. There is also frustration regarding the unavailability of certain popular products or international options in specific regions or on the website. Additionally, recent changes to packaging, particularly with pumps and increased plastic use, receive criticism.

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Reviewsboerlind.com/us/

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Community member 
3 Reviews
 Verified
I really love your products and have been telling everyone about them. In fact, I gave a body butter to my hairstylist and she’s absolutely enthralled with it. The owner of the upscale salon is my stylist cousin and she’s contemplating stocking it. Also, I want to thank you for standing behind a shipment for replacing a bottle that had inadvertently opened during shipment of your ZZ sensitive stress. Thanks again. Love your products. Oh by the way, my mother was from Germany near the Black Forest. Sincerely, Sheryl Feyerherm.
Community member 
2 Reviews
 Verified

No question that Anne Marie products are superior!

There can be no question that Anne Marie Boerlind products are among my favorite products that I've ever used over the last 50 years. I love that products can grow with you and allow you to find a formulation that works as you go through different seasons of your life.
Community member 
1 Reviews
 Verified
As a licensed Esthetician, I used to promote AMB several years ago and highly value this product. I love the lip balm. I've used for a very long time. It's all I use. I also love the orange energy serum.. Great ingredients.
Community member 
3 Reviews
 Verified

Quick service, high quality products

Praise for: - quick service; - good communication/updates along the way; - high quality skin care products. Suggestions for improvement: - tone down your cream scents/perfuming; - expand product list to include your German/ European sun protection options for the US market); - develop more efficient but still skin-friendly products against hyper-pigmentation (bakuchiol- based?).
Community member 
3 Reviews
 Verified

Optimum skin care!

My daughters and I have use Borland and Haushka products for decades. However, I’d say with mature skin, Borland hands down is so moisturizing and feels great on your skin. You don’t need to use a lot, it last a very long time. Borland series are my daughter’s favorite find in their Xmas stockings. I treat myself as well!
Community member 
4 Reviews
 Verified
Samples made a big change for me! I have been a devoted user of Borlind since the 1980s. I love the LL Regeneration skin care series. You included a few samples of Naturoyale in a recent order. I loved the samples and my skin is so soft. Thank you for this chance to try something new. I have ordered products from this series now!
Community member 
2 Reviews
 Verified

Website organization needs improvement and bound types need to return to post better types

Not everything available for sale is categorized and found via the drop down menus at the tops of pages. E.g. I had to search specifically for the Ceramide Cream which is in your top three best products in my opinion but no one can find it unless they shear know it exists and happen to search for it. I’m a web designer and aware that most ppl do not use the search function thus it is an untenable way to sell products. Same holds true for your magnificent gel moisturizer for sensitive skin which I nearly bought as well until I saw that you changed the type of pump on the bottle to the kind that does not work nearly as well as the older style and also too easily drops down the side. Changing the bottle and pump type was a bad idea as it was not an improvement but was a downgrade for you to save money. You should have raised the price slightly instead. One other thing; a request…. Please bring back the old style leakproof glass bottles for all of your two-phase shake bottles to be all glass with no pump at all like they were in the past as ppl are becoming more concerned with oils and anything soaking in plastic via the plastic tubes that sit in the bottle contaminating the product. The old style bottles were incredibly good… one just had to shake s couple of times then do one hard shake onto the palm of the hand after removing the leakproof cap… you could just have a short video showing ppl how to use the superiour type of bottle and explain in the description that you are offering a version without plastic so that ppl have two choices of bottle type and you could charge a higher price for the non plastic pump version and ppl will definitely pay more to avoid plastic contamination.
Community member 
1 Reviews
 Verified

Super effective, pure. No animal testing.

I worked for Borlind of Germany from 1996 to 2006 and have used the product since 16 years. I studied with Annemarie, herself in CalwAltburg. This is the only skin care I use. My husband knows this is my #1 gift. It is not only pure it is highly effective with scientific studies to back it up. Also never animal testing and first pressings only. Your skin can only absorb minutes at a time so using the highly concentrated products means they last a long time and they get it done. I am often complimented on my youthful complexion.
Community member 
2 Reviews
 Verified
You have beautiful products. Your lip balm is my favorite ever. Ordering is easy and I know I will receive my products quickly.
Community member 
5 Reviews
 Verified
Love the product!!!!! Absolute and Naturoyale. Loyal customer for many years!
Community member 
2 Reviews
 Verified
Love your products and I've used them for many years. I rated them at 4 stars instead of 5 only because of how high the prices have gotten. the ceramide in particular has gone from $30 back in the day to $50 to $80 and now $89!!!
Community member 
1 Reviews
 Verified
I love the quality of the product and the limited use of plastic in the packaging.
Community member 
4 Reviews
 Verified

Amazing product!

I was introduced to AnneMarie BÖRLIND by a German friend who has used the products for over 50 years! She just celebrated her 105th birthday and her skin is practically wrinkle free! She uses the System Absolute day and night cream every day.
Community member 
1 Reviews
 Verified
Borlind products are high quality and compatible with my skin. The website made it convenient for me to order products when the distributor failed to supply my favorite retail store with these great products. Thank you.
Community member 
3 Reviews
 Verified
I love Boerling’s commitment of using raw materials that are all natural. My dermatologist at the yearly checkup touched my face and he said to keep doing the regime I am doing with my skin.
Community member 
2 Reviews
 Verified

Kept Their Word!

I was waiting for the 15 % off of first order. They said they would take care of it and they really did!
Community member 
1 Reviews
 Verified

Great products but pricey

Great products, prices are out of reach for me on so many items I would love.
Community member 
3 Reviews
 Verified
I like that Borlind products are free from harmful chemicals. And after a recent issue their customer service was very helpful.
Community member 
5 Reviews
 Verified
Quick response to questions about my order!
Community member 
2 Reviews
 Verified

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