boerlind.com/us/
Reviews:

275 total reviews   144 reviews in the last 12 months

4.74

Excellent

275 total reviews
144 reviews in the last 12 months

5
85 %
4
8 %
3
3 %
2
1 %
1
2 %

Review summary

Customers consistently highlight the high quality, effectiveness, and natural ingredients of the products, with many reporting long-term benefits for their skin. The customer service receives frequent praise for being excellent, responsive, and helpful in resolving issues and answering questions. Many also appreciate the ease of ordering, the user-friendly website, and the fast, reliable shipping. However, some customers express concerns about the regular prices being too high or increasing over time, despite available discounts. A few mention problems with the payment process and checkout, as well as occasional difficulties with website navigation and product search. There are also reports of delays in delivery and requests for improved tracking. Additionally, customers are sometimes disappointed by out-of-stock products and would like a wider selection or the return of certain items.

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Reviewsboerlind.com/us/

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Community member 
5 Reviews
 Verified
I love your products, Borlind. I use your anti-stress products and your protective day care face cream and I really love your body butter. I’ve been telling everybody about you and especially your body butter. I just placed an order and I was so disappointed that you had no butter available. I have to keep following up regarding inventory of your butter.
Community member 
5 Reviews
 Verified
I really love your products and have been telling everyone about them. In fact, I gave a body butter to my hairstylist and she’s absolutely enthralled with it. The owner of the upscale salon is my stylist cousin and she’s contemplating stocking it. Also, I want to thank you for standing behind a shipment for replacing a bottle that had inadvertently opened during shipment of your ZZ sensitive stress. Thanks again. Love your products. Oh by the way, my mother was from Germany near the Black Forest. Sincerely, Sheryl Feyerherm.
Community member 
2 Reviews
 Verified
Fantastic day n night creams, especially the ZZ Sensitives. Using products for over 40 years. No wrinkles around my eyes at all. Love the great formulas.
Community member 
2 Reviews
 Verified

No question that Anne Marie products are superior!

There can be no question that Anne Marie Boerlind products are among my favorite products that I've ever used over the last 50 years. I love that products can grow with you and allow you to find a formulation that works as you go through different seasons of your life.
Community member 
5 Reviews
 Verified
Wonderful products and I’m especially glad when discounts appear
Community member 
1 Reviews
 Verified
I’ve been using it for 20+ years. Absolutely no complaints!
Community member 
1 Reviews
 Verified
I appreciate the reviews and how you can use Google translate on your website to translate the foreign language reviews.
Community member 
1 Reviews
 Verified
As a licensed Esthetician, I used to promote AMB several years ago and highly value this product. I love the lip balm. I've used for a very long time. It's all I use. I also love the orange energy serum.. Great ingredients.
Community member 
3 Reviews
 Verified

Quick service, high quality products

Praise for: - quick service; - good communication/updates along the way; - high quality skin care products. Suggestions for improvement: - tone down your cream scents/perfuming; - expand product list to include your German/ European sun protection options for the US market); - develop more efficient but still skin-friendly products against hyper-pigmentation (bakuchiol- based?).
Community member 
3 Reviews
 Verified

Optimum skin care!

My daughters and I have use Borland and Haushka products for decades. However, I’d say with mature skin, Borland hands down is so moisturizing and feels great on your skin. You don’t need to use a lot, it last a very long time. Borland series are my daughter’s favorite find in their Xmas stockings. I treat myself as well!
Community member 
1 Reviews
 Verified
Community member 
2 Reviews
 Verified
Community member 
4 Reviews
 Verified
Samples made a big change for me! I have been a devoted user of Borlind since the 1980s. I love the LL Regeneration skin care series. You included a few samples of Naturoyale in a recent order. I loved the samples and my skin is so soft. Thank you for this chance to try something new. I have ordered products from this series now!
Community member 
2 Reviews
 Verified
Community member 
2 Reviews
 Verified

Website organization needs improvement and bound types need to return to post better types

Not everything available for sale is categorized and found via the drop down menus at the tops of pages. E.g. I had to search specifically for the Ceramide Cream which is in your top three best products in my opinion but no one can find it unless they shear know it exists and happen to search for it. I’m a web designer and aware that most ppl do not use the search function thus it is an untenable way to sell products. Same holds true for your magnificent gel moisturizer for sensitive skin which I nearly bought as well until I saw that you changed the type of pump on the bottle to the kind that does not work nearly as well as the older style and also too easily drops down the side. Changing the bottle and pump type was a bad idea as it was not an improvement but was a downgrade for you to save money. You should have raised the price slightly instead. One other thing; a request…. Please bring back the old style leakproof glass bottles for all of your two-phase shake bottles to be all glass with no pump at all like they were in the past as ppl are becoming more concerned with oils and anything soaking in plastic via the plastic tubes that sit in the bottle contaminating the product. The old style bottles were incredibly good… one just had to shake s couple of times then do one hard shake onto the palm of the hand after removing the leakproof cap… you could just have a short video showing ppl how to use the superiour type of bottle and explain in the description that you are offering a version without plastic so that ppl have two choices of bottle type and you could charge a higher price for the non plastic pump version and ppl will definitely pay more to avoid plastic contamination.
Community member 
1 Reviews
 Verified

Super effective, pure. No animal testing.

I worked for Borlind of Germany from 1996 to 2006 and have used the product since 16 years. I studied with Annemarie, herself in CalwAltburg. This is the only skin care I use. My husband knows this is my #1 gift. It is not only pure it is highly effective with scientific studies to back it up. Also never animal testing and first pressings only. Your skin can only absorb minutes at a time so using the highly concentrated products means they last a long time and they get it done. I am often complimented on my youthful complexion.
Community member 
1 Reviews
 Verified
Community member 
5 Reviews
 Verified
Excellent customer service! Love their products!
Community member 
1 Reviews
 Verified
Having better tracking notifications for your orders.
Community member 
5 Reviews
 Verified

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boerlind.com/us/

ANNEMARIE BÖRLIND stands for natural cosmetics with proven efficacy, which we develop from singular raw materials through innovative sustainable action.

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