Review summary
Customers consistently highlight the high quality and effectiveness of the products, noting positive skin results from their use. The natural, clean ingredients and the avoidance of harmful chemicals are highly appreciated. Many customers find the ordering process easy and user-friendly, and customer service is often described as responsive and helpful. Packaging is praised for its sustainability. However, some customers mention lapses in customer service follow-up or lack of response. Pricing is a common concern, with many finding the products expensive and expressing a desire for more discounts or affordability. There is also frustration regarding the unavailability of certain popular products or international options in specific regions or on the website. Additionally, recent changes to packaging, particularly with pumps and increased plastic use, receive criticism.
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