hollandwatchgroup.com
Reviews:

166 reviews in the last 12 months758 total reviews  

4.82
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

Feb 21, 2024
 Verified review
Firstly for the premium quality of the product ordered and received, total satisfaction. Secondly, although the initial delivery had failed (never got to my place, parcel had been most probably lost by the apointed carrier), the Holland Watch Group customer service very quickly responded back to me by email with a very effective corrective action, which made the second order internationally delivered within 3 days!!! Great experience overall, thanks to Wendy !

Top negative review

Jun 29, 2023
 Verified review
Utilise un livreur nommé "Colis privé " qui ne fait pas son travail. Il est annoncé une livraison faite dans ma boîte aux lettres quand celle-ci est désespérément vide ! J'ai porté réclamation, en réponse il est indiqué que cette réclamation sera traitée d'ici 7 jours ouvrés, soit dans 9 jours au mieux...
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for hollandwatchgroup.com

Filter
 Sort by  
Relevance
Oct 27, 2023
 Verified review
The new watch strap i received was absolutely fine, but i did not receive the tool to fit it,which i had paid for.
Report review
Answer by hollandwatchgroup.com
Oct 30, 2023
Good afternoon, thank you for the review! We are sorry to hear about this inconvenience, we never received any communication from you by email or phone about it, so we could not help. We are going to solve the issue for you and follow up by email. Thank you, Team HWG
Jul 21, 2023
 Verified review
Report review
Answer by hollandwatchgroup.com
Jul 23, 2023
Good afternoon, Thank you for the nice review. We hope you enjoy your purchase for a long time and look forward to seeing you again soon and overcome all your expectations! Regards, HWG Service Team