Review summary
Customers frequently praise the overall quality of the products, noting precise and accurate parts, as well as the straightforward and convenient ordering process and website usability. Many highlight the fast turnaround and timely deliveries, often exceeding expectations. The professionalism, responsiveness, and helpfulness of the support team are also appreciated, and clear and prompt communication is often highlighted. Pricing is generally seen as competitive. Some customers mention inconsistencies or occasional defects in product quality, and a few raise concerns about tolerances and consistency. Additionally, certain services or parts are noted to be high in cost, and a few customers cite issues with receiving feedback on problems.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsWeerg
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Verified
A happy client!
Always on time.
Always ready to answer your questions.
Always looking for a solution to work things out.
Always friendly.
Always.....
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I already wrote a review in German, but I'm happy to do so again in English.
As always, the quality of the 3D printing parts is excellent, and the order arrived earlier than expected. So far, so good.
The only thing that stands out are the tiered prices, which make CNC milled parts in particular unaffordable for our company.
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Brilliant service as always. i forgot to add a file in my original order so i made a new order a few days later. To my surprise i received all parts early in one package. Top quality. I have made over 20 orders and every time has been a great experience.
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Print results have been very clean and consistent. One time, I ordered 5 examples of a left side part, and 5 examples of a right side part, and I received 6 of one, and 4 of the other. So I had 4 complete sets in total, in stead of 5. Other than that, very satisfied.
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TOP !
We are extremely satisfied with our collaboration with this supplier. In addition to the excellent quality of the products/services provided, we truly appreciated the punctuality in deliveries and the accuracy in order management. Prices are absolutely fair and competitive compared to the market, offering a great quality-to-price ratio.
Communication has always been clear, prompt, and professional. It's rare to find such a reliable supplier who respects agreed deadlines and is always willing to accommodate the client's needs.
Highly recommended for anyone looking for reliability, quality, and transparency.
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Good product and services
I am often using nylon PA12 and I find this the best material and process for 3D printing, outperforming any other low-cost plastic material.
Quality of products is excellent, robustness is high, visual impact is much better than other 3D printing processes, also with colored nylon
Technical support is fast and efficient.
I also tried addition of threaded inserts and they are strong and well placed
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Quality improvements
We had now within 1 week, with orders 2 different issues. Both looks like, that the automatic inspection failed, because we received bad printed parts and parts with powder rests.
We understand that the price model, works only in case the production is highly automized, but also this must be improved frequently to get the system better.
Reply from Weerg
Dear Customer,
We are sorry to hear about the issue you have reported.
Please send us an email with the details of the case so that we can review it promptly and find a solution as quickly as possible.
Kind regards,
Weerg Team
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Flawless
I've been using Weerg for years. Basically flawless service and quality. They're the best and not an IP nightmare (unlike their primary competitors).
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Good service, very reliable. Delivers high quality prints. Weerg is quick to respond if issues arise and very helpful to solve them. Highly recommended
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Good quality of the product.
Excellent customer service.
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Got parts in time. Print quality isn’t excellent, reordered it from China and got it in better quality and almost half the price.
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Km3Net parts ordering
In the last years I ordered for hundreds of thousands euro parts at weerg, service was excellent, I produced many designs, spending months in improving, indeed many times not following your standard rules, excepting the consequences, but if ordered several times without breaking or other issue's we gave free the designs for all involved institutes in Europe for more ordering. Now, although Weerg denied this a few times, it appears many has to be redesigned because the new cleaning system breaks the former approved design. In the past I was extremely happy with Weerg, the communication about the described issue's made you drop to "fair" which is a sad thing after these good years, cheers, Edward Berbee/Km3Net, Nikhef
Reply from Weerg
Dear Edward,
Thank you for your feedback. We are sorry to hear that your experience with our 3D printing service did not reach up to your expectations. Quality of service and customer satisfaction are of paramount importance to us. We would appreciate it if you could provide us with more details about the problem you experienced so that we can investigate and ensure that it does not happen again in the future.
Please contact us directly at info@weerg.com at +390415383540, where our customer service team will be happy to assist you.
Kind regards
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Just Perfect ! Item received as expected or even better !!!
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Competitive price, delivery time faster than what I paid for.
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Very good
Very good, still I need enhanced precision figures with mjf using less dense printing
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Effective ,price of course
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