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Easy to order
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your website is horrible and it has been poor since my first 1.1 printer with you back in 2011, the support group is also not good. the contact forms do not work. the support tickets sometimes I cannot fill in. support is not easily accessible. I'm not able to use credit card and it must be paypal. very frustrating
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Dream service ,and far extended help if needed
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Very fast service. Address a technical issue that went and beyond what was expected
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We have not received yet our filament, bought a lot of days ago...