Review summary
Customers frequently praise the helpfulness and professionalism of the support and sales teams. Most are very satisfied with the reliability and image quality of the cameras, especially for long-term project documentation. Additionally, many customers appreciate the system and app for being easy and flexible to use. Some customers have experienced issues with order handling. Shipping speed and reliability receive mixed reviews, with some reporting fast delivery and others experiencing delays or a lack of communication. A few customers also report difficulties with the website and web interface.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsshop.enlaps.io/en
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Verified
What really stands out is the support.
We've been using Enlaps Tikee Timelapse cameras for our construction projects and they've been excellent to work with.
The cameras are reliable, produce great image quality, and are designed perfectly for long-term outdoor deployments on active construction sites. The platform makes it easy to manage cameras remotely, which is a big advantage when running multiple projects.
What really stands out is the support. Knowing you have enterprise-level technical support behind the system gives real confidence when delivering professional Timelapse services to clients.
Highly recommended for anyone serious about professional construction Timelapse.
Verified
Built for Construction. Built to Last.
We have been using Enlaps timelapse cameras across multiple construction projects, and the reliability has been outstanding. The system is easy to deploy, stable over long project periods, and delivers high-quality images that are perfect for documentation and communication. For professional visual documentation on construction sites, Enlaps is a strong and trusted solution.
Verified
Great concept
Great camera hardware and a strong concept for professional time-lapse projects. However, the Timeline subscription model feels misleading, with many essential features locked behind ongoing fees. The system works well, but pricing transparency and access to core functionality should be clearer.
Verified
Perfect
The most reliable company for long-term, problem-free timelapse photography. The enlaps team are absolute professionals.
Support is always available.
The products are incredible and make your work so much easier.
Verified
I'm not used to purchase and use product from France. The web do not start in English even it sees I'm not from France.
The web is complicated, also when I want to enter the area where we handle the cameras.
Some translation from France to English are strange, I do not know France, but guess it is the Franch way of building sentences that are shown in English.
The app, and the web for handling cameras have strange workflow and are two complicates, It is very difficilt and unstable to get access to the camera from the web via Cloud and WiFi. I do not have the same issues from the app at IOS
Reply from shop.enlaps.io/en
Hello, and thank you for your feedback.
We’re sorry to hear about your experience.
Regarding the English translations, we’re sorry if some parts of our website might seem mistranslated — we’ll review and improve them to make your experience smoother.
If you are facing any technical difficulties, please don’t hesitate to reach out to our support team so we can assist you directly. You can contact us either by phone at +33 4 76 89 51 15, via our live chat on enlaps.io, or through our technical contact form on https://enlaps.io/contact. We couldn't find any record of a message from you, our Customer Success Team remains available and will gladly help you solve the difficulties you're facing and guide you through the functioning of our platform.
Thank you again for sharing your impressions.
The Enlaps Team
Verified
Very positive experience with the purchase of the Tikee 4 Pro camera, which I have been using since January 2025 to monitor the construction of a building. The final quality of the videos and photos is very good, and the app is very flexible and easy to use.
The cost is worth the effectiveness of the system.
Thank you, Enlaps.
Verified
website with good description of the features
fast delivery
Verified
Excellent service from the representative Thomas, quick communication and really helpful with all of our questions/problems. Looking forward to working with him and Enlaps
Verified
Great commercial support before purchasing to answer all questions.
Provided a schedule for delivery that has been respected. Well done!
Verified
Verified
Best Timelapse experience ever.
Great team and results.
5 stars!
Verified
Professional team, well knowledgeable, client service oriented
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Reply from shop.enlaps.io/en
Hello,
We are sorry to see that you were not completely satisfied with your order.
We couldn't find any claims raised to our Support team related to your order, and without any comment on your review we can't fully help you.
Please feel free to reach out to our Support team who will gladly help you in the future for any question you might have.
We remain available by phone : +33 4 58 00 57 30 or via our contact form https://enlaps.io/contact
Best,
Enlaps Team