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enlaps.io/en/
Reviews:

28 reviews in the last 12 months34 total reviews  

4.21
Good

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Most relevant positive review

Oct 18, 2023
 Verified review
I cannot say enough good things about Théodore and the entire Enlaps team. We are repeat customers and each time the customer service constantly improves. Although my office is in the United States, I can attest that phone and email communication is always answered with a quick response. I honestly have no issues to date. I look forward to working with Théodore and Enlaps again in the near future.

Most relevant negative review

Jan 12, 2024
 Verified review
I've had their cameras for a few years - and over time they have decreased functionality on the free software tier and forced users into paying for subcriptions. Fair enough... but these subscriptions get increasingly more and more expensive. There is no warning from the company. One day you log in, and hey - the subscription has increase in price by 100% in the past you could purchase 1, 3, 6 and 12 month subscriptions. Now you either have 1 or 12 month options. Timelapse work doesn't happen in perfect 12 month intervals... So you are often forced onto the very expensive 1 month tier. They could do simple things - like let people upload photos to their own FTP servers and bypass the enlaps servers entirely. This is basic functionality that nearly all IP cameras on the market let you do. Be aware of buying these cameras. You are not buying something that can just be used out of the box - you are buying an expensive monthly subscription.
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Reviews for enlaps.io/en/

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Jun 27, 2024
 Verified review

Impressive suite of features

Enlaps has a user-friendly design, powerful features such as remote control and monitoring, and reliable support, which makes it a valuable tool for monitoring construction projects.
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Jun 26, 2024
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Excellent customer service and superior products!
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Jun 26, 2024
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Quick Service
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7 days ago
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Jun 20, 2024
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Jun 13, 2024
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Apr 23, 2024
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no one contacted me to resolve the issue. The support service is terrible
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Mar 27, 2024
 Verified review
I've been very happy working with Enlaps. Their timelapse service is the best in the business and works perfectly. I've made a significant amount of money from clients by reselling the enlaps service, and the work involved is very minimal. Currently got 4 cameras and I'll order more in the future A++++!
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Oct 18, 2023
 Verified review
I cannot say enough good things about Théodore and the entire Enlaps team. We are repeat customers and each time the customer service constantly improves. Although my office is in the United States, I can attest that phone and email communication is always answered with a quick response. I honestly have no issues to date. I look forward to working with Théodore and Enlaps again in the near future.
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Answer by enlaps.io/en/
Oct 25, 2023
Thank you for your message.
Jan 21, 2024
 Verified review

Great camera but expensive subscription

The camera itself is a great. I love the image quality. It’s worked flawlessly via T-Mobile sim. It’s maintained power very well with its built in solar panel all year round. Now the software and subscription pricing is another matter. The software and subscription should be an easier process. Also the monthly subscription price is very expensive. It would be nice to have one good price for two or three camera subscriptions. Paying per camera is infuriating especially when you are cycling them and they are not always in use.
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Nov 4, 2023
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Très bon produit en constante évolution pour capturer des séquences en milieu hostile ou conditions extérieures dégradées, et ce en toute autonomie. Un accompagnement commercial et technique avec une équipe au top, belle réussite de la French Tech!
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Answer by enlaps.io/en/
Nov 16, 2023
Thank you for your message ! The Enlaps team
Nov 15, 2023
 Verified review
Remote access to footage, Solar Power with no wires or power supply required allowing us to mount on construction sites before work commences. Good Customer Support, High Rez Footage allowing us to zoom in without losing quality, 3 points of view with stitch option are better than 2 standard cameras.
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Answer by enlaps.io/en/
Nov 16, 2023
Thank you for your message ! The Enlaps team
Oct 17, 2023
 Verified review
the communication with the support team, the pictures and report. it's easy to use. everything is great for now. I recommend enlaps for photography lovers.
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Sep 26, 2023
 Verified review

Fantastic

Great products, fast delivery. Would highly recommend.
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Answer by enlaps.io/en/
Oct 10, 2023
Thank you
Jan 29, 2024
 Verified review
Online suppoort is excellent
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Nov 5, 2023
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prices are two high for subs
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Oct 27, 2023
 Verified review
Great products and great service
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Answer by enlaps.io/en/
Nov 16, 2023
Thank you for your message ! The Enlaps team
Aug 3, 2023
 Verified review
Tout fonctionne parfaitement.
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Answer by enlaps.io/en/
Oct 10, 2023
Thank you
Jan 19, 2024
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Jan 12, 2024
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