shop.enlaps.io/en

Reviews:

Hello, Thank you very much for your positive feedback! It really pleases the team to know that everything was perfect, from the order to the delivery. See you soon! The Enlaps Team

Hello, Thank you very much for your 5-star rating and your trust! We look forward to welcoming you again soon. Best regards Enlaps Team

Hello, Thank you for taking the time to rate your order. A rating of 3/5 shows us that your experience could have been better. Since there is no specific comment, we would like to know what was missing to fully satisfy you. If you would like to provide us with your feedback, you can contact us directly at contact@enlaps.fr Sincerely, Enlaps Team

Hello Luca, We sincerely apologize for the delay in delivering your order and for the inconvenience this caused to your business activities. Your order was shipped on September 23, and our standard delivery time within Europe is 3 to 5 business days. However, due to an unexpected issue with the carrier during transportation, your order was only delivered on October 7. We fully acknowledge that this was significantly longer than expected, and we are truly sorry for the inconvenience. Unfortunately, this incident was beyond our control. Nevertheless, we made every effort to resolve the situation as quickly as possible, working closely with both the carrier and our logistics team, and following up repeatedly to find a solution. As the issue could not be resolved promptly, we arranged a replacement shipment to avoid any further delays. We are pleased that your order has now been successfully delivered. As a gesture of goodwill, we also offered you a complimentary one-month Monitor license to compensate for the inconvenience. We sincerely regret this exceptional situation and remain committed to providing our customers with the best possible service. Should you need any further assistance, our team remains at your disposal. Best regards, The Enlaps Team