Review summary
Customers consistently praise the product's effectiveness at preventing body odor, with some experiencing lasting results for several days. Many appreciate the product's gentle formulation, especially those with sensitive skin or allergies, and report minimal irritation. Customer service receives positive feedback for being responsive, friendly, and efficient in resolving issues. The eco-friendly and aesthetically pleasing packaging is also frequently mentioned as a highlight. However, some customers express dissatisfaction with recent formula changes, noting a preference for the older, thicker consistency over the newer, more liquid or oily versions. The quality and functionality of the stick's cardboard tube are criticized, with reports of breakage and difficulty closing. Mixed experiences are shared regarding application, as some find the cream messy or less convenient compared to the stick, which itself is sometimes seen as less effective. Delivery delays and import or tax issues, especially for international orders, are recurring concerns, despite some positive experiences with support in resolving these matters. Additionally, there are isolated reports of irritation linked to specific product versions.
Was this information helpful to you?