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Review summary
Customers frequently praise the fast and efficient delivery of their orders. Product quality is often described as good or excellent, with overall satisfaction expressed by most customers. Customer service is generally seen as responsive and helpful, and communication from the company is usually appreciated for its clarity and responsiveness. Pricing is typically judged as reasonable or good value. Some customers report issues with shipping delays and only rare complaints about damaged items. A few customers mention repeated mistakes or lack of communication from customer service, and some report missing updates about their orders. Additionally, a couple of customers find the pricing a bit high for small purchases.
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How Trusted Shops prevents fake reviewsReviewspackari.com (EN)
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I consider your company and services an extraordinary
I consider your company and services an absolute top 👌 for these reasons 1. Quality and Price; 2. Delivery speed; 3. Customer communication
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Snelle levering, aantrekkelijk pakket, zeer kwalitatieve producten.
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Goede levering snel en doen wat ze zeggen Top!!!!
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Hitra odzivnost in odlična ponudba!
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Everything's smooth with Packari
Excellent customer service and delivery is always very fast. So far only great experience! :)
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fijne terugkoppeling naar aanleiding van vragen en een hele snelle service
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Their claim "Top quality packaging" is simply not true.
My order didn't arrive without me telling UPS to change the delivery address as Packari provided an incomplete address. When the order arrived I encountered 6 broken jars due to insufficient packaging. The enclosing box was intact.
Packari sent the broken jars in a second shipment. That I appreciate. However, the second shipment was sent with the same incomplete delivery address as the original shipment, despite me explicitly reporting this issue after the first order.
Hence, insufficient packaging and a repetition of mistakes (despite my mail) tends me to a 1 star rating. The fact that Packari did sent a second shipment makes me giving a 2 stars rating.
I will not order anything again.
Reply from packari.com (EN)
Dear Customer,
We are sorry that your order did not meet your expectations and that you experienced both a damaged delivery and issues with the delivery address.
Of course, we promptly replaced the damaged jars. Regarding the delivery address, we would like to explain that the address is automatically transferred to our system from the information stored in your online shop account. It is therefore important to keep your address details up to date in your customer account so that they are correctly applied to future orders.
Unfortunately, despite careful packaging, transport damage cannot always be completely avoided. This is why it is especially important to us to provide a fast and straightforward replacement whenever such cases occur.
We sincerely regret that we were unable to meet your expectations and thank you for your honest feedback. It helps us to continuously improve our service.
Kind regards,
The Packari.com Team
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Quick handling
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fast delivery
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Always easy to communicate, to order to follow up the process of delivery and stock. Also, packaging materials are best price-quality ratio.
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Fast and best quality
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Good communication and customer service, reliable shipping, good prices, availability, and many more.
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Snelle verzending. De juiste middelen en goede kwaliteit.
