jakefood.comReviews:
29 reviews in the last 12 months498 total reviews
Good
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Most relevant positive review
12 days ago
Verified review
Omg this is an answer to my unhealthy eating on the run. I got the starter box and so far my favourite is chocolate and coffee and from the vitamin bars so far banana. I ordered it to have it for when I go to the office but I’m actually having it every day now.
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KK
Kasia K.
Bruxelles
Most relevant negative review
Jul 5, 2024
Verified review
Nightmare to deal with. Subscribed to a recurring plan only to be told after a couple of weeks the items I subscribed to were being discontinued. Fair enough, cancelled the order. Literally years later and after half a dozen requests and claims by Jake that they removed my personality information I still get monthly emails about my ghost order shipping and my name, address, contact details, payment inform listed in the email.
Just straight up lied about removing PII. Will be making complaint to the relevant GDPR authority. I'm sure a hefty fine will help them comply with regulations.
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Reviews for jakefood.com
Jul 9, 2024
Verified review
It was better previously
Foe two years I orderef and consumed their products with grest satisfection. But it,s the second time I receive something else than my order. What to improve? Send me what I order!
And the quality of the product has also changed. The last banana bar is so soft that it is almost a gel. What to improve? I think you know better than me but somethong is not right....
But at least the helpdesk is super nice, quick and responsive.
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Answer by jakefood.com
12 days ago
Hi Andras! We are sorry you have received a different product then you ordered. Can you send your order information to info@jakefood.com? We would like to help you with your order and the Banana Bar issue.
Jun 30, 2024
Verified review
The taste has changed to the worse - the vanilla
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Answer by jakefood.com
Jul 3, 2024
Thank you for sharing your feedback with us. We understand that taste can be a very personal experience and can vary greatly from person to person. While we're sorry to hear that you didn't enjoy the vanilla flavor this time, we want to assure you that it remains one of our most popular flavors among our customers. We appreciate your input and will take it into consideration as we continue to strive for the highest quality in our products.
Jul 8, 2024
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