jakefood.comReviews:
68 reviews in the last 12 months537 total reviews
4.00
Good
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Most relevant positive review
Aug 1, 2024
Verified review
The product is revolutionary. I was able to lose 3% body fat percentage and gain muscle last month. I gave some bags to friends and family for them to try it out. The waiting time from order to shipping from the Netherlands was too long (3 weeks). Ordered on the 4th, only shipped on the 23rd and arrived on the 29th July). As an autist it is fun to standerdise and quantify calories, protein. As a vegan it is good to always have adequate nutrition, with the simplest preparation, on the go.
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Most relevant negative review
Jul 5, 2024
Verified review
Nightmare to deal with. Subscribed to a recurring plan only to be told after a couple of weeks the items I subscribed to were being discontinued. Fair enough, cancelled the order. Literally years later and after half a dozen requests and claims by Jake that they removed my personality information I still get monthly emails about my ghost order shipping and my name, address, contact details, payment inform listed in the email.
Just straight up lied about removing PII. Will be making complaint to the relevant GDPR authority. I'm sure a hefty fine will help them comply with regulations.
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Reviews for jakefood.com
Oct 7, 2024
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it's a great meal supplicant, easy to make, relatively cheap and it helps the environment afaik
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Sep 29, 2024
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Great food and Good service!
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Answer by jakefood.com
Oct 3, 2024
Great to hear!
Sep 28, 2024
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Sep 1, 2024
Verified review
Great products, and great services. I have been a permanent customer for more than 4 years and have never been disappointed.
If there were any questions or ambiguities, the service has always behaved quickly, competently and friendly. From me a great praise and thanks for the great work!
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JR
Jason R.
Calgary
Aug 28, 2024
Verified review
I’ve always been happy with the quality of Jake products and the phenomenal customer service team.
Would love to see improvements to the subscription options to allow editing upcoming orders. I feel bad canceling a subscription only so I can order different flavours/products.
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Answer by jakefood.com
Sep 9, 2024
Thanks for the feedback Jason! We are just as happy with you as a loyal customer!
Sep 12, 2024
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Sep 10, 2024
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Aug 31, 2024
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Aug 28, 2024
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YR
Yvon R.
Groningen
Aug 26, 2024
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AA
Andreea A.
Vâlcea
Aug 26, 2024
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Aug 29, 2024
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It has sucralose and other additives that are bad for you. And the flavour is meh. I won’t be buying it again.
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Answer by jakefood.com
Sep 12, 2024
Hey Ana! Thanks for your feedback! The Sucralose is our product is very minor, and not near a dose that makes it bad for our health, but thanks for sharing your thoughts! Which flavor did you had? Taste is something personal, and we try our best to develop flavors that suit most of our customers
Aug 1, 2024
Verified review
The product is revolutionary. I was able to lose 3% body fat percentage and gain muscle last month. I gave some bags to friends and family for them to try it out. The waiting time from order to shipping from the Netherlands was too long (3 weeks). Ordered on the 4th, only shipped on the 23rd and arrived on the 29th July). As an autist it is fun to standerdise and quantify calories, protein. As a vegan it is good to always have adequate nutrition, with the simplest preparation, on the go.
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Answer by jakefood.com
Aug 1, 2024
Hey Joao! Thanks for your review, really appreciate your honesty! Normally we are able to deliver within 1-3 working days in Europe. we will do our bets to improve our shipping time!
MD
Massimo D.
Cordenons
Aug 5, 2024
Verified review
Long time costumer
I have been their customer for a few years by now. The experience has mostly been smooth and back when issue arisen they rapidly solved them. The product is awesome and reasonably priced.
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RB
Renzo B.
Giekerk
Aug 2, 2024
Verified review
Pretty damn good
Great taste, good customer service and very nice to have in the house. The price is higher than competitors sadly, and should be lowered. But I still buy the product😅
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Answer by jakefood.com
Aug 2, 2024
Hey Renzo! Thanks for the awesome feedback! 🎉 We're thrilled you love the taste and our customer service. We totally get the price point thing and are always looking for ways to improve. Appreciate your loyalty despite the higher price – you're the best! 😊✨
Jul 27, 2024
Verified review
Kokosnoot sport is super. Enige minpuntje is soms dat we een verkeerde zak krijgen maar daar pas achter komen als we hem openen 🤦♂️
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Answer by jakefood.com
Aug 1, 2024
Hey Marijn! Bedankt voor je feedback! Kan je ons een berichtje sturen hierover op info@jakefood.com?
Aug 5, 2024
Verified review
Great stuff. I've been eating this every day for 3 years now. Quick, easy and healthy, perfect for people with a busy lifestyle.
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Aug 4, 2024
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efficient and fast
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Jul 31, 2024
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Jul 31, 2024
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