tinybuddy.eu
Reviews:

2,030 total reviews   364 reviews in the last 12 months

4.13

Good

2,030 total reviews
364 reviews in the last 12 months

5
72 %
4
7 %
3
1 %
2
3 %
1
17 %

Certified since: Apr 12, 2022

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tinybuddy.eu fulfils all Trusted Shops quality criteria, including
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Review summary

Many customers praise the fast shipping, competitive pricing, and free or low-cost shipping options. The ordering process is described as easy and straightforward, with clear websites and simple checkout. Product quality receives positive feedback, with accurate descriptions, durability, and pets' enjoyment highlighted. Customer service is often commended for being quick, helpful, and friendly, especially in resolving issues. Communication is generally clear and timely, contributing to a positive shopping experience. However, some customers report frustration with delivery delays or lost packages. Packaging receives criticism for occasionally being poor or insufficient, leading to damaged goods. There are also mentions of specific product defects. A few customers express dissatisfaction with communication, particularly regarding being kept informed or reaching support.

This text was automatically created by an AI system from user reviews.

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Reviewstinybuddy.eu

(63)
(10)
(5)
(25)
(261)
Community member 
3 Reviews
 Verified
The process to make the order was easy. All was Ok. But, 10 days after, I didn’t receive the product yet… I don’t know if this is normal or not.

Reply from tinybuddy.eu

Hello, Thank you for your feedback! I'm sorry to hear that you haven't received your order! I see that you've been in touch with us via email, and we've been assisting you with this matter. I wish you a nice day! Regards, Tinybuddy
Community member 
1 Reviews
 Verified
Parfait Très bonne expérience
Community member 
1 Reviews
 Verified
Community member 
3 Reviews
 Verified
I got notification when my order was delayed and during this time my money was returned.

Reply from tinybuddy.eu

Hi! We appreciate you sharing your experience with us. We are glad to hear that you were kept informed about the delay and that the refund was handled during the waiting period. I wish you a nice day! Regards, Tinybuddy
Community member 
2 Reviews
 Verified
This time delivery was fast, but package didn't delivered at home, it was taken to the pick up point approx 3 km and 35min walking distance

Reply from tinybuddy.eu

Hello, Thank you for your feedback! We’re glad to hear that the delivery was fast. I can see that you selected delivery to a pickup point in your order, but we still apologize that it was not as expected and that the pickup location is further away than you would have preferred. I wish you a nice day! 🌸 Greetings, Tinybuddy
Community member 
1 Reviews
 Verified

Harnas Treponti for micro dogs

Personally, I have had a good experience with Tinybuddy. They respond quickly and well to emails. I was well informed about the shipped order and received it in good order within a few working days.

Reply from tinybuddy.eu

Hi, Thank you so much for your kind review! We’re really happy to hear that you’ve had a good experience with us and that you felt well informed and received your order quickly and in good condition. I wish you a nice day! 🌸 Greetings, Tinybuddy
Community member 
3 Reviews
 Verified
Very nice
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
4 Reviews
 Verified
Simple orderings system and swift delivery
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Good price and Quick service. Top products!

Reply from tinybuddy.eu

Hi, Thank you for your review! We are happy to hear that you are satisfied with our prices, quick service, and products. We hope you enjoy your purchase and get great use out of it. I wish you a nice day! Regards, Tinybuddy
Community member 
3 Reviews
 Verified
Rapide, efficace. De plus mon chien 🐕 adore les mini preitzel. Merci à toute l’équipe

Reply from tinybuddy.eu

Hi, Thank you for your wonderful review! We're so glad your dog likes the products and that the delivery was fast. I wish you a nice day! Regards, Tinybuddy
Community member 
1 Reviews
 Verified

good communication

I had a problem with the delivery of my package. After I contacted the company, my package was resent.

Reply from tinybuddy.eu

Hello, Thank you for your kind feedback! We're so glad to hear that you're satisfied with our customer service and that we were able to help you with a new package. I wish you a nice day! Regards, Tinybuddy
Community member 
10 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Good website, good products, good communication.

Reply from tinybuddy.eu

Hi! We appreciate you sharing your experience with us. We are happy to hear that you are satisfied with our website, products, and communication. Thank you for your kind feedback, and we hope to welcome you back again soon. I wish you a nice day! Regards, Tinybuddy
Community member 
5 Reviews
 Verified
Community member 
1 Reviews
 Verified

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tinybuddy.eu

Online pet store with everything you need for dogs & cats. Here you will find the best pet supplies and everything else you would expect a well-stocked cat & dog store to have! Fast and cheap shipping...

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