Review summary
Many customers praise the quick delivery, competitive pricing, and high product quality, often noting that the ordering process is easy and straightforward. Customer service is frequently described as responsive, friendly, and effective in resolving issues. Communication about orders and delivery is mostly clear and timely, and secure packaging is appreciated by some. However, several customers report delays or longer-than-expected wait times for delivery. A few express dissatisfaction with customer service or mention receiving no response. Concerns are occasionally raised about product or packaging condition, including damaged or insufficient packaging. Some customers also mention lapses or lack of updates in communication.
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Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Regards, Tinybuddy
Verified
I placed an order on 21/5/2026 received confirmation but untill now no catflap received !!
Thank you for your order! 😊
We have received your order with order number #1315254 and will pick and pack it as soon as we can. Please look through your order and check that everything is correct. If something is wrong, please contact our customer service.
If you find that you have missed to add an item, you can place a freight-free supplementary order until we ship this order. Use the button below and we'll co-ship the two orders.
Your shipping address 📦
luc lambregts
estrada da horta dos henriques
8900-092 vila nova de cacela
PT
+351911101224
Supplementary order
Order information
SureFlap Cat Flap with Microchip - Brown / Standard 1 units 99.90 EUR
Shipping fee 1.90 EUR
Grand total 101.80 EUR
VAT 19.04 EUR
Reply from tinybuddy.eu
Hello,
Thank you for your review!
I see that we've been in further contact via email and that we've helped you resolve this.
I wish you a wonderful day!
Regards, Tinybuddy
Verified
shipping could be faster
Reply from tinybuddy.eu
Hi!
We appreciate your feedback.
We are sorry to hear that the delivery time was not as fast as you expected. We are continuously working to improve our delivery process and appreciate you sharing your experience with us.
Regards, Tinybuddy
Verified
Goods products , quick delivery .
Goods products , quick and easy order process and also quick delivery
Reply from tinybuddy.eu
Hello,
Thank you for your feedback! We're glad to hear that you're satisfied with the product and that the ordering process was easy.
I wish you a nice day!
Regards, Tinybuddy
Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Regards, Tinybuddy
Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Regards, Tinybuddy
Verified
Great service, great price.
Reply from tinybuddy.eu
Hi!
We appreciate your feedback.
We are happy to hear that you are satisfied with our service and prices. Thank you for your kind words, and we hope to welcome you back again soon.
I wish you a nice day!
Regards, Tinybuddy
Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Regards, Tinybuddy
Verified
Great food!!
Good customer service, and my cats love the wet food!!!
Reply from tinybuddy.eu
Hi,
Thank you for your kind feedback! We're so glad to hear that your cat is enjoying the food.
I wish you a nice day!
Regards, Tinybuddy
Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Regards, Tinybuddy
Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Regards, Tinybuddy
Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Regards, Tinybuddy
Verified
I can't answer fairly because I din't receive the order yet.
My 3 stars refers only the order booking which was very easy to do.
I'll be glad to redo my information after receptio. :)
Reply from tinybuddy.eu
Hello,
Thank you for your review! I’m sorry to hear that you haven’t received your order.
Please feel free to contact our customer service at help@tinybuddy.eu, and we’ll help you track your order.
Greetings, Tinybuddy
Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Regards, Tinybuddy
Verified
Great customer expirience
Fast responses on email, free delivery and overall great customer expirience!
Reply from tinybuddy.eu
Hello,
Thank you so much for your kind feedback! We’re really happy to hear that you are satisfied with our fast email responses, free delivery, and your overall customer experience. We truly appreciate you taking the time to leave a review!
I wish you a nice day!
Greetings, Tinybuddy
Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Regards, Tinybuddy
Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day!
Regards, Tinybuddy
Verified
Bought a chip reader, correct price, rather fast delivery. Very good packaging.
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Greetings, Tinybuddy
Verified
Reply from tinybuddy.eu
Hi,
Thank you for your nice review!
I wish you a nice day! 🌸
Regards, Tinybuddy
Verified
An excellent range of products and at great prices. I live in southern Portugal and orders take a short while to come but worth waiting for.
Reply from tinybuddy.eu
Hi,
Thank you so much for your kind words! We’re glad to hear that you’re happy with our product range and prices. We really appreciate your patience with the shipping time to southern Portugal and hope you enjoy your purchases!
I wish you a nice day! 🌸
Greetings, Tinybuddy