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How Trusted Shops prevents fake reviewsReviewsPetWareShop - EN
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Verified
Cocker spaniel trip to Bruxelles by car
I own a Toyota C-HR and we wanted travel to Bruxelles to visit our son.
The installation of the safety belt was easy and fast.
The harness size S is just right for a a dog weight of 15 kgs up to 30 kgs. My cocker weights 15 kgs.
I choosed at the first time the size M as recomended by vendor, but the M size fit a dog of more than 30 kgs weight! The harness is o.k. easy to fit but relatively stiff....
Reply from PetWareShop - EN
Thank you for sharing your experience with us! We're glad to hear that the safety belt was easy to install for your trip to Brussels and that the size S is a great fit for your cocker spaniel.
We appreciate your feedback regarding the sizing recommendation and the stiffness of the harness. This helps us improve our product information for future customers. We wish you and your dog many safe and comfortable journeys!
Verified
Very fast shipping. Actual human support on sorting out an issue with the delivery address.
Thanks!
Reply from PetWareShop - EN
Thank you so much for this wonderful feedback! We are thrilled to hear that the shipping was super fast and that our customer service team was able to help you sort out the delivery address smoothly. Enjoy your purchase, and hope to see you again soon!
Verified
I bought two products for the same car. They were offered together. Dog bars above the back seats, and a digonal bar to share the package part of the car. And the two product were not compatible. I had to cut out one bar from the first to be able to fit the second. Crazy!
Reply from PetWareShop - EN
Thank you for your message.
It is a pity that you never contacted our customer service; we could have resolved the problem with you.
The product has already been sold several times for this car. Perhaps an error occurred somewhere.
Verified
Crate is perfect!
We had a bit of confusion with the delivery timeline/products expected, but the customer service was nice and reassuring. The crate itself is perfectly made for our 2019 Toyota Auris wagon and two corgis. We can rest assured knowing they are safe in our car for road trips!
Reply from PetWareShop - EN
Thank you for the review. We are happy to hear that we were able to help you. We wish you a lot lovely trips.
Verified
Reply from PetWareShop - EN
Thank you very much for your review. We are glad that your experience with us was overall satisfactory, but we note that certain aspects did not fully meet your expectations.
You never reached out to us, but please do not hesitate to share your suggestions more specifically with us via our customer service, so that we can optimize our services during your next visit.
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Es dauert, bis eine Rückzahlung eingeht
Reply from PetWareShop - EN
Vielen Dank für Ihr Feedback. Um die Qualität zu gewährleisten, prüfen wir Rücksendungen immer sofort nach ihrem Eintreffen. Erst nach dieser Prüfung wird die Rückerstattung automatisch veranlasst. Wir verstehen, dass Sie Ihr Geld so schnell wie möglich zurückhaben möchten, und danken Ihnen für Ihre Geduld.
Verified
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- +31416235606
- www.petwareshop.com
- info@petwareshop.com
- Waalwijk, NLD
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