tinybuddy.euReviews:
445 reviews in the last 12 months1,259 total reviews
Good
TrustmarkValid
Top positive review
Jan 11, 2024
Verified review
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.
Read more
Top negative review
Jun 22, 2023
Verified review
Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
Read more
Reviews for tinybuddy.eu
Aug 18, 2023
Verified review
Order placed on the 7th and not received by the 17th, customer service contacted to explain non receipt only to receive notification that order had only been sent to DHL on the 18th and delivery could take another four days. Shocking turnaround for a company which on its website suggests it has a prompt delivery for orders. Will not be using them again or recommending them to anyone
Report review
Dec 7, 2023
Verified review
I ordered on 23-Nov and the website said the product was in stock. Email from company at the end of November saying product was out of stock and they were waiting on delivery. Order only dispatched 07-Dec so a 2 week wait from ordering to shipping. I have since ran out of cat food and had to buy a stick locally at large expense. I would be hesitant to order again.
Report review
Dec 29, 2023
Verified review
Première commande n'était pas spécifié qu'il y avait pas le hub...
Deuxième commande pour le hub
Le suivi de colis est très obsolète je ne sais pas où est mon colis toujours pas arrivé ni quand celui-ci j'espère arrivera.
Depuis le 22 décembre il serait toujours en Suède suivant les faibles informations en ma possession
Report review
Jul 12, 2023
Verified review
Placed an order over 10 days ago and that's the last I heard.
Placed an order over 10 days ago and haven't received any info, despite their confirmation saying the order will be processed in 3 days. I've contacted customer service twice but haven't received any response. I'm just glad I chose to pay after delivery, which will probably be never. I won't order again.
Report review
Dec 26, 2023
Verified review
They cancelled my order after 6 days
6 days after i placed an order, I received an email informing me that they could not ship to my country (Greece_. I don't understand why was i then able to place an order for Greece in the first place (they claim to send all through Europe) and why did it take 6 days before they could let me know.
Report review
Jul 19, 2023
Verified review
Do not buy anything via this webshop. I ordered, paid and only received order confirmation. After that there has been silence. I mailed and filled out a question form but did not receive any update or answer. This is a web shop that takes the money but does not deliver!
Report review
Nov 28, 2023
Verified review
Closest thing to a scam
I think they are the closest thing to a scam! Awful experience with return policy, I have sent items weeks ago and never heard back. Prior to this, huge confusion and poor customer service (although people answering are kind, the general customer service is shameful)
Report review
Oct 26, 2023
Verified review
DO NOT ORDER IF OUTSIDE EU
Ordered a dog harness nowhere did it say thet they would only deliver withiun the EU - this should be made obvious. Then you get mails in Dutch a language I do not speak. Also no refund after 8 days but quick enough to take the cash. Very poor service
Report review
Jul 12, 2023
Verified review
Product not delivered yet though shipped end of June. No communication nor explanation from the delivery company (they just said it was delayed after I claimed) and no answer to my claim from tinybuddy.
Report review
Jul 3, 2023
Verified review
Not a good experience
Used this website for the first time, never got any info about shipping. Still waiting to hear anything about my order. Worst, you can't even check anything about your order in their website.
Report review
Aug 7, 2023
Verified review
Not shipped
It was confirmed the shipment would leave the warehouse withing 3 working days. 5 working days later, not shipped... Asked to cancel the order; customer service respons fast and friendly.
Report review
Nov 3, 2023
Verified review
Avoid!
Ordered food a week ago today and still hasn’t shipped.
Been advised the food is out of stock and I questioned why it’s even allowed to be bought on their site.
Requested my refund
Report review
Answer by tinybuddy.eu
Nov 15, 2023
Hi,
We apologize for the Inconvenience caused. We always work hard to deliver all orders to our customers as fast as we can. But sometimes our Suppliers also run into problems.
Don´t hesitate to contact us again at kundtjanst@tinybuddy.se.
Wish you a lovely day! Best regards 🌷
Dec 30, 2023
Verified review
Bonjour
Il faut accélérer la prise en charge de la commande et l'expédition.
Les frais de livraison sont très chers et 5 jours après ma commande elle n'était pas expédiée.
Report review
Oct 17, 2023
Verified review
Délais de livraison inadmissible.commande passé le 6 octobre, toujours pas livré le 17 octobre.
Mes croquettes doivent peut être être livré à pied...
Report review
Answer by tinybuddy.eu
Nov 15, 2023
I am sorry that the delivery took so long, I apologize for that! I see that you received your order on October 17.
I hope you were happy with your order.😊
I wish you a nice day!🌸
Best regards Smilla
Aug 7, 2023
Verified review
Still no delivery, not even an email to say it’s being processed.
I sent an enquiry on your website and still nothing
Report review
Nov 4, 2023
Verified review
My order didn’t arrived and the answer that I got was - so wait 14 days when I asked to check where is my package
Report review
Jul 28, 2023
Verified review
No info about delivery. They don't respond to messages. Took the money and don't care about the customers.
Report review
May 24, 2023
Verified review
Reeds meer dan week besteld en nog steeds niks ontvangen, ook mail gestuurd maar ook hier geen antwoord
Report review
Nov 26, 2023
Verified review
Equipment isn‘t received yet, question about shipment wasn‘t answered yet Sind 3 days
Report review
Dec 24, 2023
Verified review
We have not received our order and they haven’t replied to our emails
Report review