tinybuddy.euReviews:
447 reviews in the last 12 months1,259 total reviews
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Top positive review
Jan 11, 2024
Verified review
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.
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Top negative review
Jun 22, 2023
Verified review
Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
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Reviews for tinybuddy.eu
Aug 7, 2023
Verified review
Not shipped
It was confirmed the shipment would leave the warehouse withing 3 working days. 5 working days later, not shipped... Asked to cancel the order; customer service respons fast and friendly.
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Aug 7, 2023
Verified review
Still no delivery, not even an email to say it’s being processed.
I sent an enquiry on your website and still nothing
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Aug 6, 2023
Verified review
I Asked about my order nr 718401 but nobody answered me 😞
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Answer by tinybuddy.eu
Oct 10, 2023
Hi!
I am sorry for the late respond. :(
As we wrote at the website we had a high pressure during the summer, which contributed to late deliveries and response times.
I can see that the package has been delivered so I hope everything is ok by now. Please let us know if there's anything else we can help you with! 🌸
Best regards, Julia
Jul 28, 2023
Verified review
No info about delivery. They don't respond to messages. Took the money and don't care about the customers.
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Jul 27, 2023
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Le service après-vente est extrêmement nul. Aucune réaction de leurs part malgré mon effort d'envoyer un mail en anglais pour me faire comprendre 👎
J'ai un problème avec une de mes gamelles, j'en achète 3 pour mes 3 chats, l'une d'entre elle et défectueuse, cela fais deja la 3ème fois que je change les piles et aujourd'hui, denouveau je dois les changer car la gamelle ne veut plus s'ouvrir, d'ailleurs cette meme gamelle la puce de ce dernier ouvre la gamelle d'une autre gamelle et heureusement dans ce cas ci, le beuge fait qu'il peut encore manger sinon il mourrait de faim...
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Jul 19, 2023
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Do not buy anything via this webshop. I ordered, paid and only received order confirmation. After that there has been silence. I mailed and filled out a question form but did not receive any update or answer. This is a web shop that takes the money but does not deliver!
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Jul 13, 2023
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Jul 12, 2023
Verified review
Product not delivered yet though shipped end of June. No communication nor explanation from the delivery company (they just said it was delayed after I claimed) and no answer to my claim from tinybuddy.
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Jul 12, 2023
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Placed an order over 10 days ago and that's the last I heard.
Placed an order over 10 days ago and haven't received any info, despite their confirmation saying the order will be processed in 3 days. I've contacted customer service twice but haven't received any response. I'm just glad I chose to pay after delivery, which will probably be never. I won't order again.
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Jul 3, 2023
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Not a good experience
Used this website for the first time, never got any info about shipping. Still waiting to hear anything about my order. Worst, you can't even check anything about your order in their website.
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Jun 22, 2023
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Still Have Not Received
Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
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Jun 22, 2023
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I have not received any notifocatuon that the order has been shipped yet. I am going on a trip next week so likely won't need it anymore.
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May 24, 2023
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Reeds meer dan week besteld en nog steeds niks ontvangen, ook mail gestuurd maar ook hier geen antwoord
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