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tinybuddy.eu
Reviews:

441 reviews in the last 12 months1,259 total reviews  

4.33
Good

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Top positive review

Jan 11, 2024
 Verified review
Good experience with this website twice. Vegan snacks available for my dog, purchased an elevated dog bowl which is great aesthetic and for my dog to not have to bend her neck so much, a nice couch bed for her to sit near me as she likes to be close but not affectionate and I like my couch to stay relatively hair free and I have purchased a dog coat too. Overall good experience. Haven't needed to return anything yet so not sure what that would be like. Delivery time has been good from mainland europe to ireland.
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Top negative review

Jun 22, 2023
 Verified review
Items took forever to ship out and once they did ship out they are taking ages to arrive? Ordered June 9th and it is June 22th, still nothing has arrived? Very unhappy about this.
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Reviews for tinybuddy.eu

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Jan 20, 2024
 Verified review
Good price, fast delivery
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Answer by tinybuddy.eu
Jan 25, 2024
Hi! Thanks a lot for the nice review! 😊 Best regards, Smilla
Jan 26, 2024
 Verified review

All went well and as proposed on website.

All went wel and as
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 What a pleasure to hear, welcome back! Have a nice day, Tinybuddy Customer Service 🌸
GD
Gon d.
Zoetermeer
Feb 2, 2024
 Verified review
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 Have a nice day, Tinybuddy Customer Service 🌸
Jan 28, 2024
 Verified review
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 Have a nice day, Tinybuddy Customer Service 🌸
Jan 22, 2024
 Verified review
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Answer by tinybuddy.eu
Jan 25, 2024
Hi! Thanks a lot for the nice review! 😊 Best regards, Smilla
Jan 14, 2024
 Verified review
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 Have a nice day, Tinybuddy Customer Service 🌸
Jan 11, 2024
 Verified review
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Jan 6, 2024
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Jan 8, 2024
 Verified review

No news so far, object not received, no answer to my request

I already know well the product I have ordered, so its quality is not the question. But I should have received it many days ago, I did not received anything, and I have no answer to the request I sent in order to know what was the situation. Thus, I am not satisfied with the service. And it is all the more a problem that I leave this place in two days so that I will not be able to use the object for my dog while I needed it.
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Jan 19, 2024
 Verified review

Katastrophaler Kundenservice

Katastrophalenr Kundenservice. Ware ist beschädigt und kann nicht genutzt werden. Bis dato, nach fast 2 Wochen, gibt es noch immer keine Lösung.
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review. 😊 We are of course sorry to hear about your experience with us. We constantly work to be able to provide fast and good service. I see that your matter has been solved, if you have any further questions or concerns, please feel free to contact us by email. Have a nice day, Tinybuddy Customer Service 🌸
Jan 13, 2024
 Verified review
Mij ordernummer 832228 ordernummer is at 8 januari 2024. I did not recente anything at all. Could you tell me when mij order will be dilivered.
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Jan 7, 2024
 Verified review
It seems that my parcel was sent with an incomplete address and so was returned to sender by the Belgian post!! Still waiting…
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Jan 26, 2024
 Verified review
Katastrophe, sehr schlechter Support! Artikel war beschädigt, bis heute keine Ersatzlieferung oder Rückzahlung
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 Have a nice day, Tinybuddy Customer Service 🌸
Jan 26, 2024
 Verified review
I am still waiting for my order!
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 Sorry your delivery was delayed, I see it has now arrived! Have a nice day, Tinybuddy Customer Service 🌸
Jan 20, 2024
 Verified review
commande non reçu ...
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Answer by tinybuddy.eu
Feb 14, 2024
Hello! Thank you for your review! 😊 I see that your order has now been delivered. Have a nice day, Tinybuddy Customer Service 🌸
Jun 18, 2023
 Verified review

Highly recommend :)

Very good customer support, I had few questions before purchase, and all of them have been answered quickly on chat. My order was shipped even sooner than estimated, and since I needed a safe transport cage for my dogs urgently, I really appreciate that. In addition, free shipment from Sweden to Poland :) Highly recommend this store! I was a bit nervous about ordering from a different country, but now I can honestly recommend Tinybuddy :)
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Sep 22, 2023
 Verified review

thanks for the products

The products were well packed and the delivery was reasonably fast to Finland. The dogs liked all the treats. It was a surprise that some of the products were packed loosely. It was really good for avoiding unnecessary packaging material and the dogs had a lot of fun when the dogs tore up the good-smelling empty transport package to pass the time ;)
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Answer by tinybuddy.eu
Nov 15, 2023
Hi! Thanks a lot for your feedback, i'm glad to hear that! 😊 Best regards, Smilla
Sep 23, 2023
 Verified review
Perfect customer service and delivery logistics! I got an issue where my package could not be delivered to me due to holidays, it was sent back, I didn't even had to contact them and they sent me the package back without delays. Also whenever I contact them I get a fast and nice response.
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Answer by tinybuddy.eu
Nov 15, 2023
Hi! Thanks a lot for your feedback! 😊 Best regards, Smilla
Sep 7, 2023
 Verified review

Poussette trixie pour chien

Produit correspond à la description maintenant a voir à l'usage. Par contre le relais colis le narval a refusé le colis soit disant trop gros n'avait pas la place. C'est inadmissible, j'ai dû faire 40kms pour le récupérer dans un autre relais. Vraiment de mauvaise foi car colis pas gros.
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Sep 29, 2023
 Verified review

The customer service is the best!

The staff at Tinybuddy has been lovely! Extremely friendly and helpful, I'm so grateful. I had an issue with the delivery and they helped me out straight away. They have an incredible range of product and my dog absolutely adores the toys I got for him. Strongly recommended!
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Answer by tinybuddy.eu
Nov 15, 2023
Hi! Thanks a lot for your feedback! 😊 Best regards, Smilla