mypalmshop.com - Logo - reviews

mypalmshop.com Reviews

: 598Excellent

4.66

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 3/27/2018
updated on: 7/4/2022
mypalmshop.com  is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At mypalmshop.com , you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 3/27/2018
updated on: 7/4/2022
mypalmshop.com  is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At mypalmshop.com , you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for mypalmshop.com 

91 verified reviews in the last 12 months

598 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


1 year ago 
I bought a plant that was on sale. When the order was processed it turned out that I actually had payed more than the pricetag had indicated. The error was corrected immediately by Claudia who made me a rapid refund. Recommended shop! Plant was excellent quality!
Report review

Show all positive reviews

the most relevant critical review


3 days ago
I placed four orders on Mypalmshop in 2 years. The 1st one: half of my items were missing. After claim via Paypal, I got the forgotten items. The 2nd one: the cycas panzihuaensis I received was in a terrible state: all its palms had broken during the transport. I didn't make any claim, putting it on the account of bad luck and knowing that it could survive even without palms. The 3rd order: impeccable, nothing to complain about, beautiful plants. This encouraged me to order from them again. June 07, 2022. We are on July 02, 2022 and I am still waiting for my order of 114.72 euros! In spite of two reminders, remained without answer, via Paypal. Where is my order? And my money? You owe me 114.72 euros. What disrespect for the customer...
Report review

Show all critical reviews

Reviews for mypalmshop.com 

Filter 
 Sort by Relevance 
(74)
(7)
(8)
 Verified review
3 months ago 
Super store, but thibgs have become way more and allmost to expensive for none Dutch people to buy from and your not sure how much the total is before your at the very last stage of the puchase.
Report review
 Verified review
3 months ago
The plants I ordered arrived well packed and in pristine condition. Delivery across Europe was surprisingly quick. It was a pleasure doing business with you.
Report review
 Verified review
3 months ago
Excellent service and every plant and tree I have purchased from this shop arrived in superb condition and are thriving in my garden.
Report review
 Verified review
3 months ago
fast delivery , and very good plants
Report review
 Verified review
3 months ago
Great service and always on time
Report review
 Verified review
3 months ago
All in time.
Report review
 Verified review
3 months ago
Perfekt
Report review
 Verified review
3 months ago
Great
Report review
 Verified review
3 months ago
Report review
 Verified review
3 months ago
Report review
 Verified review
3 months ago
Report review
 Verified review
3 months ago 
The order arrived a little late, unfortunately it was shipped a day too late to arrive before easter. Fatsia had quiet a few broken leves, but will recover. I ordered 2 Yucca rostrata, one of them was good, but the other was not a plant i would have chosen myself, so im not satisfied this time
Report review
 Verified review
3 months ago
the plants arrived well and healthy but it took ages for them to get here and also I asked for directions on taking care of them but all I got was "good soil", so now I have to experiment, risking their well being :(
Report review
 Verified review
3 months ago
Fatsia japonica Variegata was insite Fatsia japonica Spiders Web
Report review
Answer by mypalmshop.com 
1 month ago
Hello, we see you have already found a solution with the costumer service with this issue.
 Verified review
4 months ago
Wonderful palm trees in very nice condition. Nicely packed, fast delivery and I am more than pleased. Thank you. They arrived when we still had minus degrees and survived planting in minus 7 degrees Celsius in the pot.
Report review
 Verified review
4 months ago
Ordered bamboo plants as described, arrived in a week. Missing labels, hard to find out which species is which, as I have ordered 3 different sorts of bamboo.
Report review
 Verified review
4 months ago
Excellent quality, packed with care and and a very low and appreciated shipping coast 🙏🏻
Report review
 Verified review
4 months ago
All is so good <3
Report review
 Verified review
4 months ago
Report review
 Verified review
4 months ago
Report review