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updated on: 8/14/2022
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the most relevant positive review
5 months ago
Wonderful palm trees in very nice condition. Nicely packed, fast delivery and I am more than pleased. Thank you.
They arrived when we still had minus degrees and survived planting in minus 7 degrees Celsius in the pot.
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the most relevant critical review
1 month ago
I placed four orders on Mypalmshop in 2 years. The 1st one: half of my items were missing. After claim via Paypal, I got the forgotten items.
The 2nd one: the cycas panzihuaensis I received was in a terrible state: all its palms had broken during the transport. I didn't make any claim, putting it on the account of bad luck and knowing that it could survive even without palms.
The 3rd order: impeccable, nothing to complain about, beautiful plants.
This encouraged me to order from them again. June 07, 2022. We are on July 02, 2022 and I am still waiting for my order of 114.72 euros! In spite of two reminders, remained without answer, via Paypal. Where is my order? And my money? You owe me 114.72 euros. What disrespect for the customer...
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3 months ago
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3 months ago
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3 months ago
3 1/2 stars,if possible.
The plants were of good quality and size, but the packing was a problem and they were damaged during shipping. I sent the company an email and the customer service was excellent. Multiple staff contacted me back and I was offered a partial reimbursement.
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Super store, but thibgs have become way more and allmost to expensive for none Dutch people to buy from and your not sure how much the total is before your at the very last stage of the puchase.
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4 months ago
Fast delivery and good strong plants
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4 months ago
fast delivery , and very good plants
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4 months ago
Great service and always on time
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4 months ago
Perfekt
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4 months ago
Great
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4 months ago
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4 months ago
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4 months ago
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4 months ago
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4 months ago
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The order arrived a little late, unfortunately it was shipped a day too late to arrive before easter. Fatsia had quiet a few broken leves, but will recover. I ordered 2 Yucca rostrata, one of them was good, but the other was not a plant i would have chosen myself, so im not satisfied this time
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4 months ago
Fatsia japonica Variegata was insite Fatsia japonica Spiders Web
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Answer by mypalmshop.com
3 months ago
Hello, we see you have already found a solution with the costumer service with this issue.
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4 months ago
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5 months ago
Wonderful palm trees in very nice condition. Nicely packed, fast delivery and I am more than pleased. Thank you.
They arrived when we still had minus degrees and survived planting in minus 7 degrees Celsius in the pot.
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8 months ago
Pianta molto bella e arrivata in ottime condizioni. Solo il vaso di plastica ha subito danni ma naturalmente va sempre cambiato. Spedizione in italia in 1 settimana. Molto soddisfatto. Comprerò in futuro altro.
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5 months ago
Ordered bamboo plants as described, arrived in a week.
Missing labels, hard to find out which species is which, as I have ordered 3 different sorts of bamboo.
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