ielm.eeReviews:
61 reviews in the last 12 months311 total reviews
Good
Most relevant positive review
Oct 10, 2024
Verified review
The softshell overall is great, all my kids wear them. However I did not receive an e-mail with the tracking info and the delivery arrived few days later than promised.
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Most relevant negative review
13 days ago
Verified review
The transportationnshould have been 3-5 work days. When it was 6 work days I sent an email nobody have replayed in 3 days. Tryed to call, the line is eather busy or nobody is picking up. I have now idea if my product have been sent out or not. Actually the weather is durning colder, so I might not need the product anymore once it arrives.
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Reviews for ielm.ee
13 days ago
Verified review
No delivery
The transportationnshould have been 3-5 work days. When it was 6 work days I sent an email nobody have replayed in 3 days. Tryed to call, the line is eather busy or nobody is picking up. I have now idea if my product have been sent out or not. Actually the weather is durning colder, so I might not need the product anymore once it arrives.
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Answer by ielm.ee
6 hours ago
Dear Customer,
We hope you accept our sincere apologies for your recent experience with us.
We know how important it is for you to receive the information you request quickly, and your satisfaction is our top priority.
We thank you for your understanding.
You will find the details of your request via email.
Oct 9, 2024
Verified review
Деньги получили , а заказ не пришел
Я сделала заказ и все оплатила, должен был прийти комбинезон в течении 3-5 дней, а прошло уже 10 дней😡 и на письма не отвечает никто((
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Answer by ielm.ee
6 hours ago
Dear Customer,
We hope you accept our sincere apologies for your recent experience with us.
We know how important it is for you to receive the information you request quickly, and your satisfaction is our top priority.
We thank you for your understanding.
You will find the details of your request via email.
2 days ago
Verified review
My order has been delayed and I received no answer to my email to Ielm support
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Answer by ielm.ee
6 hours ago
Dear Customer,
We hope you accept our sincere apologies for your recent experience with us.
We know how important it is for you to receive the information you request quickly, and your satisfaction is our top priority.
We thank you for your understanding.
You will find the details of your request via email.
11 days ago
Verified review
Very long sending, bought thing 03.10 today is 12.10 still waiting...
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Answer by ielm.ee
6 hours ago
Dear Customer,
We hope you accept our sincere apologies for your recent experience with us.
We know how important it is for you to receive the information you request quickly, and your satisfaction is our top priority.
We thank you for your understanding.
You will find the details of your request via email.
3 days ago
Verified review
I didn’t recieve my item.And can’t contact with customer service,
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Answer by ielm.ee
6 hours ago
Dear Customer,
We hope you accept our sincere apologies for your recent experience with us.
We know how important it is for you to receive the information you request quickly, and your satisfaction is our top priority.
We thank you for your understanding.
You will find the details of your request via email.
12 days ago
Verified review
Report review
Answer by ielm.ee
6 hours ago
Dear Customer,
We hope you accept our sincere apologies for your recent experience with us.
We know how important it is for you to receive the information you request quickly, and your satisfaction is our top priority.
We thank you for your understanding.
You will find the details of your request via email.
May 15, 2024
Verified review
Still haven’t received my order.
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Answer by ielm.ee
May 16, 2024
Hea klient,
Loodame, et võtate vastu meie siirad vabandused hiljutise kogemuse pärast meiega.
Teame, kui oluline on teie jaoks soovitud teabe kiire kättesaamine ja teie rahulolu on meie prioriteet number üks.
Täname teid mõistva suhtumise eest.
Palun leidke oma päringu üksikasjad, tarne on kavandatud nendel päevadel!