Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
CarParts-Expert - EN customer
Report review
Jan 18, 2023
Verified review
The plywood floor for was ordered for a Peugeot Partner. The floor arrived well packaged and has fitted easily and perfectly fits. It seems very well made. The only small criticism is the original invoice said to expect delivery after week 2 of 2023. It didn't arrive, so I contacted Car-Experts and was told expect it after week 5, due to Christmas holidays. It then arrived week 3, with no advanced warning and, understandably, it wasn't left by the delivery firm. After a phone call it was delivered the following day. If I had been told to expect it, I would have made myself available to receive it. It was more of a wasted journey for the driver.
I sent you a question regarding the suitability of a dog guard for a Mercedes 2022 GLS with rear electric seats and not once did you say that the dog guard i was looking at would only fix to cars with manual adjustable head rests, so i purchased the guard then when it was delivered i could see there was a problem with the fixing brackets so contacted you to ask how it would fix to my car and your first response was it won't fit, not the answer i was expecting, you did come back with some other replies regarding photos but you have two different pictures of fixing brackets one showing a clamp style bracket and one with just a slide over bracket, i assumed as i had informed you of the electric seat adjustment you would have said you no longer make the clamp style bracket, so i'm left with a dog guard that i can not fit to my car, so as you can imagine i am not very happy with the service i received.
Dear Peter,
Thanks for the positive rating. Enjoy your order.
CarParts-Expert
CarParts-Expert - EN customer
Report review
Aug 14, 2023
Verified review
Order from CarParts or refund not received.
CarParts didn't confirm that the carrier had the complete delivery address causing a return of the order. More than one month later I'm still waiting for a refund (they claimed that they didn't receive the order back, even when the order is not traceable anymore for almost a month ago, suggesting that they did).
Answer by CarParts-Expert - EN
Aug 25, 2023
thank you for your review. We are sorry the parcel got lost in the shipping process. We refunded you on your request
CarParts-Expert - EN customer
Report review
Jul 6, 2023
Verified review
Could not get the item in the UK. Delivery very quick and regular updates. Good quality item well packed. Would happily use again.
Answer by CarParts-Expert - EN
Jul 19, 2023
Dear Michael,
Thank you for your positive response. We hope you enjoy your order.
CarParts-Expert
CarParts-Expert - EN customer
Report review
Jul 15, 2023
Verified review
Excellent quality and fit, quick delivery and great price.
Answer by CarParts-Expert - EN
Jul 19, 2023
Dear Terence,
Thank you for your positive response. We hope you enjoy your order.
CarParts-Expert
CarParts-Expert - EN customer
Report review
Jul 21, 2023
Verified review
Car Shades BMW E60
Fast delivery and exactly the product I asked. Thanks.
CarParts-Expert - EN customer
Report review
Jul 13, 2023
Verified review
All perfect 😀...received what I wanted…
All perfect 😀...received what I wanted quickly 😄
Answer by CarParts-Expert - EN
Jul 19, 2023
Dear Justin,
Thank you for your positive response. We hope you enjoy your order.
CarParts-Expert
CarParts-Expert - EN customer
Report review
Aug 1, 2023
Verified review
parts for ssangyong
the product and service was excellent
CarParts-Expert - EN customer
Report review
Jul 23, 2023
Verified review
Very fast shipping to Poland.
Answer by CarParts-Expert - EN
Jul 28, 2023
Dear Tomasz,
Good to hear that you are satisfied. I hope you enjoy your order.
CarParts-Expert
CarParts-Expert - EN customer
Report review
Jul 11, 2023
Verified review
CarParts-Expert - EN customer
Report review
Jun 22, 2023
Verified review
Good experience despite bad luck.
Good buyer's experience despite very bad luck!
First there was a mishap on my side as I ordered the wrong part due to being a bit too rushed in checking the exact model but they allowed for return by just deducting the back delivery cost. Later a mishandling by the delivery service (not Carparts' fault) caused the part to be damaged, but the seller delivered another one with sturdier packaging to make sure that rough handling wouldn't affect it.
Apart from that the products I ordered were fitting well and the quality/price ratio was quite adequate.
I would use their services again :)
CarParts-Expert - EN customer
Report review
Jun 20, 2023
Verified review
Works great in Opel Corsa
It serves perfectly its propuse. With this, the baby is protected from the sun on the backseat and I can still open the window to enter fresh air. Worth it.
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.