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Top positive review
May 25, 2023
Verified review
Pros
- kellys ships an order the first moment they are active (during business hours at business days)
- parcel service delivers (within Netherlands) the day after shipping
- if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active
- if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal
Cons
- as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
Good experience.
Internet site works well. clear and efficient ordering process. My orders have always been dispatched and delivered within a day or two. This time DHL failed to turn up twice: delivery on the third attempt.
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Dec 16, 2023
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Dec 15, 2023
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Stayed in all afternoon waiting for delivery. Did not come. No reason given. Not obvious when it would be delivered. 1 or 2 days delay they said. Both soup tins badly dented
Prices are notably lower than British Corner Shop. Could perhaps be a wider selectionof options in some categories (alcohol, for example). Box arrived with everything VERY well wrapped...maybe even a bit too much wrapping (environment).
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Dec 8, 2023
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The selection of goods is excellent. It's nice to be able to purchase goods from England and USA here in NL. What I didn't like was that several items that I wished to buy were our of stock. The happens often. It is probably difficult to order all the goods that you would like to import. Otherwise all the articles that you have are fine.
All the good stuff is available, en delivered fast
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Dec 5, 2023
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quick good service.
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Dec 3, 2023
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Would be nice to have the tracking number when the order is shipped. Its a shame that you do not send chilled products via the carrier. Otherwise a good service.
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Nov 29, 2023
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Good selection
+ Good selection. Quick delivery. Reasonable prices.
- Some (a few) items are available in local supermarkets at a lower prijs.
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Nov 28, 2023
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Nov 26, 2023
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Pkg arrived earlier than expected which was great but it was packaged with a lot of boxes and packing. I love that they use recycled paper packing but maybe it was excessive? It was several boxes inside a huge box.
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Nov 25, 2023
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Great selection of items. Unfortunately many were out of stock. The website would log me out of my account after some time sitting idle, and I would have to start the order process again. Extremely frustrating!
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Nov 21, 2023
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Definitely 5-star service but for one thing.
I wanted to check that the goods I received matched what I had ordered.
I could find no way of doing that.
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Imported Reviews
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