I like the products. Sadly the products I would like are usually out of stock, and there is no longer an option to get an email when they are restocked (which as a customer was a very handy option).
I would really appreciate not getting a whole bunch of extra packing material when I get a delivery. I get that you need to use some, but dumping that in my package so that I have to get rid of it is not ok!
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the most relevant critical review
Dec 19, 2022
There is definitely room for improvement. Firstly, I am sent an e-mail asking if I have received someone else’s parcel, but it contains the wrong order code. Secondly, when I phone about this, it takes ages before I am told that the codes have been swapped. Thirdly, the person on the phone was far from helpful. At long last the xmas puds arrived, no further complaints other than the amount of cardboard used.
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Reviews for Kellys-expat-shopping.nl/en
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Verified review
Jan 15, 2023
Everything was as ordered, but there was an unfortunate breakage of a nice Irish cider, so the whole shipment was wet and sticky.
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Answer by Kellys-expat-shopping.nl/en
Jan 16, 2023
We are sorry to hear that one product in your order was damaged. Please contact customer service via email: customerservice@kellys-expat-shopping.nl. They are more than happy to help you out!
The goods came quickly but apparently they didn’t have one item I ordered and without explanation they just refunded that money. A notification per e-mail would have been nice. Otherwise a good experience.
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Verified review
Jan 4, 2023
Goods were promply delivered, well packaged. The choice could have been better, lot of goods out of stock
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Verified review
Dec 13, 2022
The delivery was totally quicker than expected. Pleasantly surprised
Service was very fast just before X-mas. Thank you.
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Dec 26, 2022
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Dec 23, 2022
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Dec 18, 2022
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Dec 18, 2022
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Verified review
Dec 6, 2022
I'd still love to see macaroni ( ambrosia) and bottles of ordinary lucazade. I love that the orders go out quickly and are well wrapped so no breakages.thank you for that. I'd love to be able to get frozen and chilled sent to me as I can't get to any of your shops easily.maybe please open one in limburg.
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Verified review
Nov 12, 2022
Selection of British and American products is good
Home delivery expensive and not very environmentally friendly
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