Kellys-expat-shopping.nl/en
Reviews:

469 reviews in the last 12 months3,066 total reviews  

4.83
Excellent

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Top positive review

May 25, 2023
 Verified review
Pros - kellys ships an order the first moment they are active (during business hours at business days) - parcel service delivers (within Netherlands) the day after shipping - if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active - if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal Cons - as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order

Top negative review

Oct 15, 2023
 Verified review
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
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Reviews for Kellys-expat-shopping.nl/en

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Sep 17, 2023
 Verified review
THE ORDER WAS INCOMPLETE. THEY PROMISSED ME THAT I WILL HAVE THE REST OF THE ORDER BEFORE FRIDAY BUT I STILL HAVEN'T RECEIVED IT. SO, MY WEEKEND RUINED, MY GOODS LOST SOMEWHERE, MY MONEY WASTED AND NO COMPENSATION WHATSOEVER FROM THE SHOP. A TOTAL DISASTER
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Oct 2, 2023
 Verified review
I ordered 27th Sep and have still not received my order. Customer service merely said, it's busy period! Not acceptable.
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Answer by Kellys-expat-shopping.nl/en
Oct 5, 2023
Hey, We are sorry to hear your order hasn't arrived yet. We have checked the DHL Track and Trace we shipped your order on the 27.09.23 and it is still with DHL. We will make sure customer service contacts you to figure out what is happening with your parcel. Apologies for the inconvenience!