Kellys-expat-shopping.nl/en- Logo - reviews

Kellys-expat-shopping.nl/en
Reviews:

501 reviews in the last 12 months3,161 total reviews  

4.82
Excellent

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Most relevant positive review

Aug 10, 2023
 Verified review
I love Kelly’s - pies, bacon, cakes, tarts, puddings, chocolate, crumpets, scones, etc.etc. Those British foodstuffs available on line and in store that cheer you up! But … there are certain things one needs to address to make this store/chain even better: A. The (e-)shop window is full of goodies, but on closer inspection there is a lot out of stock, B. On that same topic - it is a shame that not all can be home delivered, C. It is irritating that I have to tap twice on the ‘add to cart’ button to really get the item in my cart, D. It is weird that I sometimes get 2 confirmations that the item is actually in the cart, E. It is annoying that I must fill in my birthday every time I order. F. There is more stuff to sell, like the food of Marks&Spencer and other brands.
MG
Marina G.
Oegstgeest

Most relevant negative review

Oct 15, 2023
 Verified review
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
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Reviews for Kellys-expat-shopping.nl/en

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Apr 5, 2024
 Verified review

Kelly's itself is great. DHL is not.

Kelly's itself is great but the only shipping option is DHL and DHL is the WORST delivery company in my area. I wish Kelly's would offer a different shipping option.
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Oct 15, 2023
 Verified review
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
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Sep 17, 2023
 Verified review
THE ORDER WAS INCOMPLETE. THEY PROMISSED ME THAT I WILL HAVE THE REST OF THE ORDER BEFORE FRIDAY BUT I STILL HAVEN'T RECEIVED IT. SO, MY WEEKEND RUINED, MY GOODS LOST SOMEWHERE, MY MONEY WASTED AND NO COMPENSATION WHATSOEVER FROM THE SHOP. A TOTAL DISASTER
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Oct 2, 2023
 Verified review
I ordered 27th Sep and have still not received my order. Customer service merely said, it's busy period! Not acceptable.
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Answer by Kellys-expat-shopping.nl/en
Oct 5, 2023
Hey, We are sorry to hear your order hasn't arrived yet. We have checked the DHL Track and Trace we shipped your order on the 27.09.23 and it is still with DHL. We will make sure customer service contacts you to figure out what is happening with your parcel. Apologies for the inconvenience!
Feb 12, 2024
 Verified review
It would be nice to get some promotions codes or something.
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Nov 23, 2023
 Verified review
Ik mis een zoekbalk.
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