Kellys-expat-shopping.nl/en
Reviews:

463 reviews in the last 12 months3,022 total reviews  

4.82
Excellent

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Top positive review

May 25, 2023
 Verified review
Pros - kellys ships an order the first moment they are active (during business hours at business days) - parcel service delivers (within Netherlands) the day after shipping - if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active - if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal Cons - as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order

Top negative review

Oct 15, 2023
 Verified review
Kelly’s handle the order fine apart from sending two packages instead of one. DHL are the problem as I’ve only received one of the packages & I’ve had to chase the other delivery myself. I won’t be ordering from Kelly’s online until the change the courier company DHL.
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Reviews for Kellys-expat-shopping.nl/en

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NJ
Nigel J.
Heumen
Dec 18, 2023
 Verified review
Good experience. Internet site works well. clear and efficient ordering process. My orders have always been dispatched and delivered within a day or two. This time DHL failed to turn up twice: delivery on the third attempt.
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Dec 23, 2023
 Verified review

Quick delivery

Quick on line order delivery Pity there is no search function available ( I hade to look through 10 pages of drinks to find what I was looking for)
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Jan 10, 2024
 Verified review
Everything was OK.
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May 25, 2023
 Verified review

If for ordering multiple/known product(s), I got no cons

Pros - kellys ships an order the first moment they are active (during business hours at business days) - parcel service delivers (within Netherlands) the day after shipping - if the parcel service delivers drink cans damaged, kellys ships replacement cans the first moment they are active - if asking kellys for a popular (U.S.) food product (such as those not available in major Dutch food stores), depending on legality of Dutch law (which can be illegal, such as products, sold spread over the globe, yet illegal within the EU, *cough* kitkat chocolate bar flavor *cough*), as far as I know, they sell if it's legal Cons - as kellys requires a minimum order price, if for ordering a single piece of a single product, such as when wanting to know a product's taste, one can't order
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MG
Marina G.
Oegstgeest
Aug 10, 2023
 Verified review

Good, on its way to great

I love Kelly’s - pies, bacon, cakes, tarts, puddings, chocolate, crumpets, scones, etc.etc. Those British foodstuffs available on line and in store that cheer you up! But … there are certain things one needs to address to make this store/chain even better: A. The (e-)shop window is full of goodies, but on closer inspection there is a lot out of stock, B. On that same topic - it is a shame that not all can be home delivered, C. It is irritating that I have to tap twice on the ‘add to cart’ button to really get the item in my cart, D. It is weird that I sometimes get 2 confirmations that the item is actually in the cart, E. It is annoying that I must fill in my birthday every time I order. F. There is more stuff to sell, like the food of Marks&Spencer and other brands.
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Aug 17, 2023
 Verified review
I like that things are sent out quickly and well packaged. I was sad things wee out of stock but that may be because of the holidays. I wish I could get frozen and chilled delivered to the house as I cannot get to Utrect we live in limburg. Failing that please open a shop in Venlo or roermond. Loads of people would be so chuffed.keep prices competitive.
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Dec 8, 2023
 Verified review
The selection of goods is excellent. It's nice to be able to purchase goods from England and USA here in NL. What I didn't like was that several items that I wished to buy were our of stock. The happens often. It is probably difficult to order all the goods that you would like to import. Otherwise all the articles that you have are fine.
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Jun 28, 2023
 Verified review
Bestelling netjes op tijd en compleet afgeleverd. Prijzen vallen mee voor buitenlandse producten. De minimale bestel bedragen voor iDeal en credit cards zijn redelijk. Echter zou beter eerder in het bestelproces kunnen genoemd worden i.p.v. pas bij het poging tot betalen.
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WD
W D.
Zwolle
Dec 10, 2023
 Verified review

good options for English Christmas treats

Prices are notably lower than British Corner Shop. Could perhaps be a wider selectionof options in some categories (alcohol, for example). Box arrived with everything VERY well wrapped...maybe even a bit too much wrapping (environment).
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Nov 26, 2023
 Verified review
Pkg arrived earlier than expected which was great but it was packaged with a lot of boxes and packing. I love that they use recycled paper packing but maybe it was excessive? It was several boxes inside a huge box.
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Nov 25, 2023
 Verified review
Great selection of items. Unfortunately many were out of stock. The website would log me out of my account after some time sitting idle, and I would have to start the order process again. Extremely frustrating!
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Nov 1, 2023
 Verified review

Delivery a bit slow

Delivery took 7 days instead of the 2-4 days stated on the website. And I had to send an email inquiry to get tracking info. But everything else was perfect, and the packaging was very good.
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Dec 15, 2023
 Verified review
Stayed in all afternoon waiting for delivery. Did not come. No reason given. Not obvious when it would be delivered. 1 or 2 days delay they said. Both soup tins badly dented
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Dec 3, 2023
 Verified review
Would be nice to have the tracking number when the order is shipped. Its a shame that you do not send chilled products via the carrier. Otherwise a good service.
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OD
Olga d.
Enkhuizen
Sep 30, 2023
 Verified review
Easy website,fast delivery,good products and well packed! The only reason that I didn't give 5 stars is because too often things I want to buy are out of stock.
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Nov 21, 2023
 Verified review
Definitely 5-star service but for one thing. I wanted to check that the goods I received matched what I had ordered. I could find no way of doing that.
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Apr 21, 2023
 Verified review
Over het al gemeen goed, jammer dat er 1 blikje ontbrak en 1 kapot was. Heb er over gemailt helaas geen antwoord op gekregen hopenlijk komt deze nog.
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Nov 29, 2023
 Verified review

Good selection

+ Good selection. Quick delivery. Reasonable prices. - Some (a few) items are available in local supermarkets at a lower prijs.
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SS
Susan S.
Helmond
Nov 20, 2023
 Verified review
easy order process, large assortment , all in all a fine webshop, maybe a little quicker delivery and then it will be perfect
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Aug 5, 2023
 Verified review
Not given it much thought. Next time I purchase I'll be more concious of the process. Thanks.
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